Location
London (Shoreditch)
Employment Type
Full time
Location Type
Hybrid
Department
Product & Technology, Engineering
Compensation
Overview
Healthcare systems are struggling; our solution is communication. We have a bold vision: everyone involved in a patient’s care - including the patient - should be able to communicate with each other, and we believe every NHS staff member should be using our software to make that happen. We want to make healthcare genuinely better. We are solving one of the biggest challenges of our generation, and to do this, we need the best talent possible to help us raise the bar. This is where you come in.
Our products are used daily by over 98% of GP practices and half of NHS hospitals, sending an average of over 25 million messages every month, impacting millions of lives. As an Engineering Manager, your role will be mission-critical and central to shaping the core communication infrastructure of the NHS. You will enable faster, safer, and more accessible patient care, while helping teams solve customer problems and leading the team that owns a specific set of capabilities within the product.
To give a flavour of what we’re working on now, we are focused on:
- Implementing our AI Scribe across GP practices, hospitals, and other care settings, ensuring every patient leaves an appointment with a clearly documented summary
- Translating our expertise from implementing total triage in GP practices to improve how hospital specialist services deliver care
- Powering communication for Integrated Neighbourhood Teams, a new service bringing together staff from different organisations that is pivotal to the government’s 10-year plan
The unique challenges you’ll solve
- Implementing our AI Scribe across GP practices, hospitals, and other care settings, ensuring every patient leaves an appointment with a clearly documented summary
- Translating our expertise from implementing total triage in GP practices to improve how hospital specialist services deliver care
- Powering communication for Integrated Neighbourhood Teams, a new service bringing together staff from different organisations that is pivotal to the government’s 10-year plan
What you’ll do
- You’ll help the team build an extensible integrations framework to interoperate with dozens of existing healthcare systems in a scalable and repeatable fashion.
- You’ll work with a highly skilled team and flexible structure, collaborating with consultants and specialists in integrations.
- You’ll balance an evolving roadmap with bespoke requirements from new healthcare organisations while building a best-in-class product.
- You’ll manage the processes and mechanisms used by the team to deliver on commitments.
- You’ll lead in ensuring goals are achievable with appropriate assessment, decomposition of work, sequencing, and capacity planning (in collaboration with team experts).
- You’ll ensure the team manages the health of their systems confidently and responsibly.
- Guide technical direction: work with engineers to make architectural and system design decisions within the product area. Champion best practices around code quality, monitoring, alerting, and service health.
- Lead and grow your team: manage and mentor engineers, supporting recruitment, development, performance reviews, promotions, and conflict resolution. Build a collaborative, high-performing culture focused on delivering impact.
- Enable cross-team success: collaborate with other engineering managers, product managers, and stakeholders to unblock dependencies and ensure alignment across the business.
What we’re looking for
We need an Engineering Manager who embodies our Principles and thrives on significant challenges. The core skills below, coupled with a mindset ready for real impact, are required.
- Strong technical background with experience in C# or Java, or a similar role within the software delivery lifecycle.
- Experience in user-centric, multidisciplinary teams, working closely with product, UX, and commercial functions.
- A strong business mindset to work effectively with both technical and non-technical stakeholders.
- Delivery-focused with experience in agile teams, able to create clear delivery plans that ensure visibility on results and impact.
- An understanding of best practices around monitoring, alerting, and maintaining service health.
- The ability to contribute to technical decisions and participate in discussions on system and service design.
- Strong management experience overseeing the full employee lifecycle, including recruitment, conflict resolution, performance management, and promotions.
Our principles in action
- Fix healthcare communication: Healthcare systems are struggling; our solution is communication - all of our efforts are centred here.
- Raise the bar: We hire for expertise and new ideas, maintain high standards, give honest feedback, and only deliver work we’re proud of.
- Be a driver, not a passenger: We make things happen, focus on the right problems, and deliver ambitious goals.
- Succeed together: We succeed only as a team. Our mission is too important for anything less, so company success always comes first.
- Move with urgency: We work at pace and focus on our mission, our users, and our impact.
- Be relentlessly resourceful: We embrace constraints to think differently, be creative, and focus.
- Embrace challenge: We value constructive conflict and tough conversations for the best outcome.
What we can offer
We support our team to do their best work and thrive both professionally and personally.
- £105,000 - £135,000 salary + the value of £80,000 in share options
- Access to Happl - a flexible benefits provider with a budget to spend on perks (private health insurance, wellness providers, and more)
- Flexible Working: office-first culture with in-office presence at least 3 days a week
- Enhanced parental leave policy
- We have our own Chef! Free healthy breakfasts, snacks and lunches provided
...And much more.
About us
We’re a fast-growing healthcare technology company which makes it easier for patients and healthcare teams to communicate. Accurx is where conversations happen with and about patients. Our software helps doctors, nurses, pharmacists, administrators and other professionals to connect with patients and each other. Our mission is to make patients healthier and healthcare staff happier. Accurx is used in 98% of GP practices nationwide and every day more healthcare professionals use our software in hospitals, pharmacies, care homes and the community. We stay close to our users by visiting GP practices regularly to understand how a practice runs and the challenges they face with technology.
Head to our careers page to learn more about the team and our candidate hub. You can also find us on Medium, LinkedIn, Twitter, and Instagram. Our YouTube channel features product demos, webinars, and life at Accurx.
Diversity & Inclusion
Accurx is committed to being an inclusive employer. We accommodate candidates who need adjustments throughout the interview process.
Pre-employment Screening
All successful candidates are asked to complete a Basic DBS check along with other pre-employment checks (referencing and right to work). For details, please contact jobs@accurx.com.
Compensation Range: £105K - £135K