Head of E-Commerce

Applied Intuition Inc.; Greater London; On-site; GBP 70,000 - GBP 90,000; Full time

Job summary

A leading technology and merchandise team in London is seeking a Head of E-Commerce for a 12-month fixed-term contract. This pivotal role involves leading a team to develop E-commerce strategies and enhance online sales experiences. Candidates should possess experience in E-Commerce leadership, a strategic mindset, and a strong grasp of digital marketing. The position includes managing all aspects of the E-commerce operation and driving continuous improvement. Competitive benefits and professional growth opportunities are provided.

Benefits

Private medical cover

Generous pension scheme

Life assurance

Income protection

Music industry perks

Time off over winter break

Qualifications

• Previous experience in a leadership role with team management.
• Strategic thinker with high commercial acumen.
• Deep understanding of E-Commerce and digital marketing.

Responsibilities

• Lead a team of E-Commerce Managers to achieve sales targets.
• Manage E-commerce business aspects including strategy and planning.
• Implement innovative E-commerce solutions and optimize processes.

Skills

E-commerce strategy

Team leadership

Digital marketing

SEO knowledge

Analytics

Customer relationship management

Job description

Head of E-Commerce - Ceremony of Roses (12-Month FTC)

UK & Ireland, United Kingdom, London

Ceremony Of Roses are Sony’s in house merchandise team that manage fan merchandise for a diverse roster of artists across multiple genres. We have a fantastic opportunity for a Head of E-Commerce to join the team a 12 month fixed term basis during a period of significant growth and evolution across the company.

As the business continues to scale rapidly, this role will be key in providing strategic and people centric leadership to the E-Commerce team, reporting into the Managing Director of Ceremony of Roses. You will be accountable for leading a best-in-class, e-commerce operation collaborating with senior leaders across the function to drive change, innovation and continuous improvement across our systems, processes and ways of working, whilst delivering a marketing-leading fan experience.

What you'll do:

• Build and lead a team of E-Commerce Managers, that execute creative E-commerce solutions responsible for generating and meeting sales targets, P&L analysis.
• Manage all aspects of the E-commerce business, including strategising, planning, developing, and executing plans, monitoring store/product performance, analytics and store traffic
• Knowledge of implementing, new concepts, digital marketing, SEO, CRM, Affiliate and social media strategies alongside excellent understanding of UX, customer flow, promotional campaigns and analysing performance metrics
• Staying on top of current E-commerce trends & the latest Shopify developments alongside innovation and process optimisation initiatives
• Continually seek out new opportunities to drive traffic, conversion and sales
• Work cross-functionally with various internal/external teams to ensure the team execution of the business plan, implementing new strategies and last minute solutions when needed to raise the bar
• Regular business reviews with key partners, constantly seeking ways to improve and move the business forward

Who you are:

• Previous experience in a similar level role with both department and team leadership experience
• A strategic thinker with high commercial acumen able to react quickly in a very fast-paced environment
• Deep understanding and experience in E-Commerce and digital/social marketing
• Strong team player with experience liaising with global teams and exceptional skills at building relationships

What we give you:

• You join a vibrant global community with the opportunity to channel your passion every day
• A modern office environment designed for you, empowering you to bring your best
• Investment in your professional growth and development enabling you to thrive in our vibrant community
• The space to accelerate progress, positively disrupt and create what happens next
• We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives
• We provide an excellent range of benefits like private medical cover, a generous pension scheme, life assurance, income protection, plus loads of music industry perks. There’s also time off over winter break

As an active part of a culturally and socially diverse society, Sony Music’s aim is that our workforce is diverse and inclusive. Sony Music is an equal opportunity employer and supports workforce diversity.

We employ, retain, promote and otherwise treat all employees and job applicants according to their merit, qualifications, competence and talent. We apply this policy without regard to any individual’s sex, race, religion, origin, age, sexual orientation, marital status, medical condition or disability.

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Please note that applicants must be at least 18 years of age.

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