Housing Management Coordinator

Home Group; Exeter; On-site; GBP 26,000; Full time

Job summary

A leading housing organization in Exeter seeks a Housing Management Coordinator to support individuals post-homelessness. In this role, you will manage housing caseloads, assist with benefit claims, and ensure properties meet standards. The position offers a competitive salary of £13.21 per hour with various benefits, including 34 days of leave. This is a full-time temporary role with a four-week rolling rota, emphasizing collaboration and community impact.

Benefits

34 days leave

Health Cash Plan

800+ high street discounts

Career development opportunities

Qualifications

• Experience in managing a housing management caseload and overseeing landlord and housing management duties.
• Knowledge of re-letting rooms or units, collecting rents, and formal tenancy action.
• Ability to lead and support colleagues.

Responsibilities

• Ensure customers properties are well-maintained and they feel proud of their homes.
• Assist customers with housing benefit claims to ensure they are received.
• Turn around vacant rooms to maximize occupancy within set timescales.

Skills

Experience in housing management

Knowledge of re-letting rooms

Ability to work independently

Collaborative working with external partners

Job description

Job Description - Housing Management Coordinator (26331)

Job Description

Description

Pay £13.21 per hour (£25,838 per annum) and great benefits including Health Cash Plan

Temporary Contract (until 31 st of July 26), Full time (37.5 hpw)

Exeter - North Court Project

Home, a place where you belong

Looking for a job where you can make a difference? Join us as a Housing Management Coordinator in Exeter. You'll help people who've experienced homelessness settle into safe, well-maintained homes they can be proud of.

What you’ll do

Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their licence agreements.

Help our customers with housing benefit claims, making sure that these are received on their rent account.

Sometimes issue warning letters or attend court if needed.

Getting rooms ready for the next customers who need our help and for maximum occupancy, you’ll turn around vacant or void rooms within set timescales.

Keeping us compliant with maintenance and health and safety standards

Step into a role where your skills shape better lives and stronger communities. You’ll have the tools, trust and training to do your best work and see the impact it makes. Be part of one of the UK’s top 10 Great Places to Work!

You have

Experience in managing a housing management caseload and overseeing landlord and housing management duties

Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.

Able to take on a lead role within the team, offering guidance and support to your colleagues

The ability to work on your own initiative, positively influencing people from all different backgrounds.

Confident working collaboratively with colleagues in other parts of the business as well as with external partners

Four week rolling rota to include one in every three weekends, working 11.5 hour shifts, 3-4 days per week

Based at our services in Exeter

Use technology for support plans, benefit claims and tenancy sign-ups

You’ll need an Enhanced DBS check done and we pay for that.

What’s in it for you?

34 days leave (including bank hols and a “me day” to use for whatever you fancy) increasing to 39

800+ high street discounts on shopping, holidays, tech and more!

Matching pension contributions (up to 7%, w

Career path with development and an excellent training package

For reasonable adjustments email [e-mail]