Guest Experience & Bookings Coordinator

Halswaymanor; England; On-site; GBP 20,000 - GBP 25,000; Part time

Job summary

A dedicated folk arts center in Somerset is searching for a part-time Bookings Manager. In this role, you will be the first point of contact for guests and responsible for managing course and event bookings, overseeing the reservations process, and maintaining customer databases. Your communication skills will be essential in coordinating with team members and artists while complying with GDPR policies. This position offers a unique opportunity to contribute to the operational success of a vibrant community hub focused on England's folk heritage.

Qualifications

• Experience in managing bookings and enquiries for events.
• Proficiency in database management across various software platforms.
• Strong communication skills for liaising with guests and team members.

Responsibilities

• Manage bookings and enquiries for events and courses.
• Liaise with marketing for targeted communications.
• Ensure compliance with GDPR in information exchange.

Skills

Booking management

Database management

Customer service

Communication

Collaboration

Tools

Patronbase

Xero

Survey Monkey

Email Octopus

Job description

A dedicated folk arts center in Somerset is searching for a part-time Bookings Manager. In this role, you will be the first point of contact for guests and responsible for managing course and event bookings, overseeing the reservations process, and maintaining customer databases. Your communication skills will be essential in coordinating with team members and artists while complying with GDPR policies. This position offers a unique opportunity to contribute to the operational success of a vibrant community hub focused on England's folk heritage.