Membership & Data Operations Officer (Remote)

Youthmusic; Gateshead; Hybrid; GBP 28,000 - GBP 30,000; Full time

Job summary

A music education company in Gateshead is seeking a Membership Services and Data Officer to manage membership data and improve operational workflows. The candidate will support schools and partners through reliable administration and reporting, ensuring data accuracy while enhancing service delivery. The role requires strong organizational skills, proficiency in Excel, and a commitment to providing excellent customer service. This position offers a salary of £28,000 to £30,000, along with a generous benefits package, in a permanent full-time capacity.

Benefits

Generous holiday allowance

Other benefits

Qualifications

• Strong data discipline and confidence using Excel for operational reporting.
• Proactive and detail-focused with excellent organizational capabilities.
• Ability to communicate clearly and efficiently.

Responsibilities

• Ensure accurate membership data management.
• Provide support for customer inquiries and operational tasks.
• Conduct regular and ad-hoc reporting.

Skills

Data management

Organizational skills

Communication

Problem-solving

Tools

Excel

CRM systems

Job description

A music education company in Gateshead is seeking a Membership Services and Data Officer to manage membership data and improve operational workflows. The candidate will support schools and partners through reliable administration and reporting, ensuring data accuracy while enhancing service delivery. The role requires strong organizational skills, proficiency in Excel, and a commitment to providing excellent customer service. This position offers a salary of £28,000 to £30,000, along with a generous benefits package, in a permanent full-time capacity.