Technical Sales & Customer Support Specialist

Sikla Group; Milton Keynes; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading engineering firm in Milton Keynes is seeking a detail-oriented Sales Support Specialist to enhance operational efficiency. The role involves managing customer inquiries, processing orders, and supporting technical projects. Ideal candidates will have over 2 years of experience in sales administration or customer service, with a strong background in B2B environments such as construction or industrial supplies. Sikla offers a collaborative workplace, opportunities for growth, and benefits such as private healthcare and gym memberships.

Benefits

25 days annual leave (+ bank holidays)

Private Healthcare

Local Gym Membership

Onsite free refreshments

Regular staff lunches

Qualifications

• 2+ years’ experience in sales administration, customer service, or technical sales support.
• Experience in B2B environments, ideally in construction or industrial supplies.
• Strong skills in ERP systems and Microsoft Office.

Responsibilities

• Manage customer enquiries and provide first-class support.
• Process quotations, sales orders, and invoices.
• Support project-related documentation and technical queries.

Skills

Sales administration

Customer service

Technical sales support

Organizational skills

Problem-solving abilities

Proactive mindset

Tools

ERP systems

Microsoft Office

Job description

A leading engineering firm in Milton Keynes is seeking a detail-oriented Sales Support Specialist to enhance operational efficiency. The role involves managing customer inquiries, processing orders, and supporting technical projects. Ideal candidates will have over 2 years of experience in sales administration or customer service, with a strong background in B2B environments such as construction or industrial supplies. Sikla offers a collaborative workplace, opportunities for growth, and benefits such as private healthcare and gym memberships.