Sales Office Assistant

Sikla Group; Milton Keynes; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A growing construction company in England seeks an experienced individual for sales administration and customer support in Milton Keynes. The successful candidate will manage customer enquiries, coordinate orders, and assist in technical documentation. Strong ERP and Microsoft Office skills are essential, along with experience in B2B environments. Join a dynamic team dedicated to engineering innovation, with opportunities for development and a collaborative workplace culture.

Benefits

25 days annual leave (+ bank holidays)

Onsite free refreshments

Possibility of Private Healthcare & Local Gym Membership

Qualifications

• 2+ years’ experience in sales administration or customer service.
• Experience in B2B environments, ideally in construction or technical products.
• Strong communication and organisational skills.

Responsibilities

• Manage customer enquiries and provide support.
• Process quotations and sales orders.
• Maintain records and documentation.

Skills

Sales administration

Customer service

ERP systems

Microsoft Office

Communication

Problem-solving

Job description

Be part of a fast‑growing international team.

At Sikla UK, we are expanding our team in Milton Keynes and looking for someone who thrives in a technical, fast‑paced, and customer‑centric environment. If you have a background in sales administration, customer service, or project support—especially within construction, M&E, or industrial supply chains—this role offers you the chance to join a company where your expertise genuinely adds value.

The Role

This position places you at the heart of operations—supporting both commercial activity and technical project execution. You will work closely with our Sales, Supply Chain, and Engineering teams on a wide variety of customer enquiries, quotations, orders, logistics coordination, and technical documentation.

You’ll be joining a supportive team where your ability to understand technical products, coordinate multi‑step workflows, and provide proactive service will have a direct impact on customer satisfaction and business performance.

Your duties and key responsibilities

You will play a central role in ensuring the smooth running of the sales office by handling:

Sales & Customer Support

• Managing customer enquiries and providing first‑class support
• Processing quotations, sales orders, invoices, and delivery updates
• Communicating with customers and internal teams to keep information flowing seamlessly

Operational Support

• Supporting project‑related documentation and technical queries (training provided)
• Working with ERP systems, CRM, stock data, pricing, and order tracking
• Liaising with other teams to ensure accurate information for site‑related orders

Office & Administrative Excellence

• Maintaining records, documentation, and compliance‑related files
• Supporting other business administrative tasks, as needed
• Coordinating general office tasks—data entry, reporting, and internal communications

Your Profile

• 2+ years’ experience in sales administration, customer service, technical sales support, or order processing
• Experience in B2B environments, ideally in construction, M&E, industrial supplies, or technical products
• Strong ERP and Microsoft Office skills
• Excellent communication, organisation, and problem‑solving abilities
• A proactive mindset and the ability to manage multiple priorities with accuracy
• An interest in technical products or engineering (full training provided)
• Availability to occasionally travel to Milton Keynes for training

Why Join Sikla UK

When you become part of Sikla, you join an international group recognised for engineering innovation and high‑quality modular support systems used worldwide in commercial, industrial, and infrastructure projects. Our Offer:

• A stable, growing company with a strong reputation in the construction and M&E sectors
• A collaborative environment where your contribution matters
• Exposure to technical, engineering, and supply chain processes
• Opportunities for development (product training, internal mobility, and skills growth)

• Working hours: 8 AM - 5 PM (Mon‑Thu) | 8 AM - 3 PM (Fri)
• 25 days annual leave (+ bank holidays)
• Onsite free refreshments and regular staff lunches
• Possibility of enrolling with Private Healthcare & Local Gym Membership

If you are interested in this position, please submit your application for consideration. We look forward to hearing from you!

You will find more information about Sikla and its Team on our website and LinkedIn page.