Night Shift Guest Services Specialist

Whitbread Group; Glasgow; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading hospitality business is seeking a Nights Team Member for its Premier Inn in Bury St Edmunds. In this role, you will ensure the safety and comfort of hotel guests overnight while leveraging your customer service skills. Training and support are provided, along with numerous benefits including discounts, a pension scheme, and a complimentary breakfast for two when you join. No prior experience is necessary, and candidates must be over 18. Competitive pay of up to £13.16 per hour is offered.

Benefits

Up to 60% off Premier Inn rooms

25% off meals in all Whitbread Restaurants

Company pension

Complimentary breakfast for 2

Discounts on various services

Qualifications

• No prior experience needed.
• Over 18s only.

Responsibilities

• Look after hotel and guests overnight.
• Ensure safety and comfort of overnight guests.

Skills

Customer service skills

Problem-solving skills

Health and safety knowledge

Job description

A leading hospitality business is seeking a Nights Team Member for its Premier Inn in Bury St Edmunds. In this role, you will ensure the safety and comfort of hotel guests overnight while leveraging your customer service skills. Training and support are provided, along with numerous benefits including discounts, a pension scheme, and a complimentary breakfast for two when you join. No prior experience is necessary, and candidates must be over 18. Competitive pay of up to £13.16 per hour is offered.