Remote CRM & Data Operations Lead for Global Fundraising

Get Grants Ltd; Cambridge; Hybrid; GBP 45,000 - GBP 60,000; Full time

Job summary

An international conservation organization is seeking a Database and Operations Manager to support conservation efforts through efficient data management and operational excellence. The role involves managing the CRM system Raiser’s Edge, ensuring data accuracy and compliance, and overseeing global gift processing. The ideal candidate will have significant experience with CRM systems and a strong background in data analytics, alongside excellent problem-solving skills. This position is remote with occasional visits to the Cambridge office.

Qualifications

• Significant experience in maintaining and administering a CRM system and working with large and complex sets of data.
• Experience in leading a database migration.
• Experience working with fundraising teams (across high-value, individual giving and digital).
• Excellent knowledge of data strategy and data analytics.
• Experience of managing, developing and implementing new systems and business processes.
• Excellent problem-solving and communication skills.
• Positive and open-minded attitude embracing continuous improvement.

Responsibilities

• Oversee the upkeep and maintenance of Raiser’s Edge for the organization.
• Ensure optimal data collection and donor engagement.
• Champion best practices in data input consistency.
• Lead global gift processing and compliance efforts.
• Matrix manage and support the Supporter Care Assistant.

Skills

CRM management

Data strategy

Data analytics

Problem-solving

Communication skills

Tools

Raiser’s Edge

Job description

An international conservation organization is seeking a Database and Operations Manager to support conservation efforts through efficient data management and operational excellence. The role involves managing the CRM system Raiser’s Edge, ensuring data accuracy and compliance, and overseeing global gift processing. The ideal candidate will have significant experience with CRM systems and a strong background in data analytics, alongside excellent problem-solving skills. This position is remote with occasional visits to the Cambridge office.