Sales Advisor

Fenwick; York and North Yorkshire; On-site; GBP 60,000 - GBP 80,000; Part time

Job summary

A leading retail company in York is looking for a Sales Advisor with a passion for customer service and luxury brands to join their team. In this role, you will build rapport with customers and ensure they receive excellent service in-store. The ideal candidate has strong interpersonal skills and a background in customer-facing roles. The position offers flexible hours, discounts, generous leave, and health support. Candidates must be available on weekends.

Benefits

25% Colleague Discount

28 days annual leave

Birthday day off

24/7 online GP

Mental health support

Pension scheme

Qualifications

• Proven track record in a customer-facing role preferred.
• Strong interest in premium and luxury brands.
• Excellent communicator with strong interpersonal skills.

Responsibilities

• Build rapport with customers to enhance their in-store experience.
• Maintain high standards of hospitality.
• Act as a brand ambassador for the company.

Skills

Customer service experience

Interest in premium brands

Excellent communication skills

Job description

If you are looking to grow your career at the home of excellent hospitality and premium retail edits, you’ve come to the right place! We are looking for a Sales Advisor to join our team in Fenwick York!

We have contracts available in the following departments, please note that all roles require weekend availability;

1x Home - 15 hours per week

About the Opportunity

Our Sales Advisors are flexible, dynamic and brand ambassadors for Fenwick, you will build rapport with each customer ensuring they have the best in-store experience.

You will live and breathe our values, working with passion and pride whilst being committed to maintaining our high standards so that every customer experiences our famous hospitality when visiting us.

About the Candidate

We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal‑orientated to join us on our exciting journey.

As well as these key characteristics, this role also requires some specific skills and experience to succeed…

• A proven track record in a customer‑facing role within a similar business – desirable
• A strong interest in premium and luxury brands and retail
• An excellent communicator with strong interpersonal skills

When you join Fenwick, you'll receive;

• 25% Colleague Discount (across most areas)
• 28 days annual leave (increasing by 1 day each year to a maximum of 33 days)
• Birthday day - 1 additional day off in the month of your birthday
• WeCare a 24/7 online GP, mental health support service, get fit programme and more
• 'Perks*' a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities
• Pension scheme

About Fenwick

Fenwick is the UK’s largest family‑owned department store group with a rich heritage and history that has shaped who we are today! We are on an exciting journey of investment, looking towards a future that is every bit as bold and brilliant as what has gone before.

We work collaboratively and our 2,000 strong workforce spans across our stores, our support functions including Digital, Buying & Merchandising, IT, Finance, People and Customer Service teams plus our valued restaurants and distribution centres and we are always on the lookout for talent to join our ever‑growing family to exceed our customers’ expectations.