Divisional Sales Manager

Fenwick; Royal Tunbridge Wells; On-site; GBP 35,000 - GBP 50,000; Full time

Job summary

A leading retail company in Royal Tunbridge Wells is seeking a passionate Divisional Sales Manager. In this full-time role, you will lead a team to enhance customer experiences and uphold operational standards. You will work collaboratively with others to drive sales and implement key strategies. Ideal candidates are adaptable leaders with strong commercial acumen. This position offers a competitive salary and benefits package, including discounts and a pension scheme.

Benefits

25% Colleague Discount

28 days annual leave increasing with service

Birthday day off

Holiday Purchase Scheme

24/7 Online GP and mental health support

Discounts and cashback offers

Pension scheme

Qualifications

• Proven experience in coaching and leading a team of managers.
• Ability to thrive in a fast-paced retail environment.
• Strong attention to detail and commercial awareness.

Responsibilities

• Lead and inspire teams to achieve strategic goals.
• Enhance customer service experience and improve sales.
• Work collaboratively with other stakeholders in the business.

Skills

Leadership

Team Development

Commercial Decision Making

Relationship Building

Adaptability

Job description

Are you a retail manager who is passionate about people, fashion trends and creating an excellent shopping experience for all our customers, that we are looking for?

This role is a great opportunity for someone ready for a new challenge and is looking for a senior role in a business on an exciting journey!

Please note this a full time vacancy working 39 hours per week.

About the role

Our Divisional Sales Managers lead a team of Sales Managers to drive customer experience, retail, and operational standards across their departments. As part of the senior retail leadership team, you will not only lead, develop and inspire your division, but also the wider store, championing initiatives across services, operations, and wellbeing.

You will provide strong leadership to your team, ensuring every colleague lives our Fenwick Values, and people development plans are in place to deliver strategic goals.

You’ll be working with various stakeholders across the business to enhance and ensure the highest quality customer service experience, improve sales through making commercial decisions, stock levels and share feedback in response to product edit and visual campaigns.

This is a truly exciting and integral role to our business. The successful candidate will work with the Store Director to ensure Fenwick continues to innovate and be a market leader within retail by developing future business, influencing decisions, implementing strategies, and inspiring your teams to achieve these.

About the candidate.

We look for warm and welcoming people, who are adaptable, courageous, innovative, and goal-orientated to join us on our exciting journey. As well as these key characteristics, this role also requires some specific skills and experience to succeed‿

• A natural leader and role-model who thrives in a fast-paced environment
• Experience of coaching, developing and leading a team of managers
• Ability to work collaboratively and build relationships
• A strong team player with a wider management team
• Innate attention to detail and the ability to make commercial decisions
• Engaging with the ability to influence multiple stakeholders across various functions
• An experienced professional who is adaptable, approachable and resilient
• Current and relevant product knowledge and market awareness

About Fenwick.

Opening our first store in 1882, Fenwick is rich with heritage and history as the UK’s largest family-owned department store group. We are on an exciting journey, transforming the business to exceed our customers' expectations, and we are always on the lookout for talent to join us.

We have 8 stores across the UK, differing in size and offering, specific to their local community. We are fortunate enough to say four of our stores also house our functional teams, allowing for a truly collaborative approach.

We offer a competitive salary and benefits package including:

• 25% Colleague Discount (across most areas)
• 28 days annual leave (including bank holidays) increasing by 1 day each year to a maximum of 33 days (pro rata for part time colleagues)
• Birthday day - 1 additional day off in the month of your birthday
• Holiday Purchase Scheme option to buy up to 5 days leave
• WeCare a 24/7 online GP, mental health support service, get fit programme and more.
• Perks a great way to get discounts, exclusive deals and cashback on a range of products and leisure activities
• Pension scheme