Accounts Administrator | Mon–Fri, Office-Based in Ayr

Castle Water; Ayr; On-site; GBP 24,000 - GBP 25,000; Full time

Job summary

A leading utilities provider is seeking an Accounts Administrator to join the team in Ayr. This full-time, office-based role involves processing customer payments, managing account queries, and efficient handling of refunds. The ideal candidate should have strong analytical abilities, proficiency in Microsoft Office, particularly Excel, and excellent communication skills. The position promises a supportive work environment and offers a salary between £24,000 and £25,000 per annum along with other benefits such as pension contributions and life insurance.

Benefits

Company pension

Life insurance

Sick pay

Weekends off

Qualifications

• Previous experience in an accounts environment preferred.
• Strong willingness to learn is equally valued.
• Excellent time management abilities.
• Detailed oriented with strong analytical skills.

Responsibilities

• Efficiently handle customer payments ensuring accuracy.
• Process customer refunds in a timely manner.
• Generate and send customer statements.
• Take secure card payments over the phone.
• Fully manage customer account queries.

Skills

Problem-solving

Proficiency in Microsoft Office

Strong numerical skills

Written and verbal communication

Tools

Autorek

Sage 200

CRM systems

Job description

A leading utilities provider is seeking an Accounts Administrator to join the team in Ayr. This full-time, office-based role involves processing customer payments, managing account queries, and efficient handling of refunds. The ideal candidate should have strong analytical abilities, proficiency in Microsoft Office, particularly Excel, and excellent communication skills. The position promises a supportive work environment and offers a salary between £24,000 and £25,000 per annum along with other benefits such as pension contributions and life insurance.