Housing & Income Support Officer — Empower Residents

Response; Oxford; On-site; GBP 31,000 - GBP 37,000; Full time

Job summary

A leading mental health service provider in Oxford is seeking a compassionate Housing & Income Support Officer. This role involves providing essential support for residents in managing their housing and income needs. Key responsibilities include monitoring rent accounts, assisting with welfare benefits, and ensuring compliance with regulations. The ideal candidate will have relevant qualifications and experience in housing management. Join us in promoting financial stability and well-being for vulnerable residents. Apply today!

Benefits

33 days annual leave

Employee Assistance Plan

Cycle to Work Scheme

Qualifications

• Relevant qualification in housing management, safeguarding, or related field.
• Strong knowledge of rent collection processes and arrears prevention.
• Experience working with vulnerable residents.

Responsibilities

• Monitor rent accounts and identify arrears.
• Engage with residents to agree on repayment plans.
• Assist residents in accessing welfare benefits.

Skills

Knowledge of rent collection processes

Strong communication skills

Experience with vulnerable residents

Negotiation skills

IT literate

Education

Relevant qualification in housing management or safeguarding

Tools

MS Office

Job description

A leading mental health service provider in Oxford is seeking a compassionate Housing & Income Support Officer. This role involves providing essential support for residents in managing their housing and income needs. Key responsibilities include monitoring rent accounts, assisting with welfare benefits, and ensuring compliance with regulations. The ideal candidate will have relevant qualifications and experience in housing management. Join us in promoting financial stability and well-being for vulnerable residents. Apply today!