Childrens OT Support Officer: Housing & Family Help

Connected Local Government; England; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A local government organization is seeking a Support Officer in Oxfordshire to provide initial support and advice to families and referrers. The successful candidate will handle inquiries, complete telephone assessments, and liaise with external agencies to assist families. This role allows for development and flexibility while providing necessary support skills. Offers a starting salary of £31,537 with generous leave and benefits, promoting inclusion and support for diverse applicants.

Benefits

Salary starting at £31,537

Up to 31 days annual leave

Enhanced family friendly policies

Competitive employer contribution pension scheme

Local and national discounts

Excellent learning and development opportunities

Supportive team environment

Qualifications

• Experience in dealing with complex issues on a day-to-day basis.
• Ability to handle complex conversations over the phone.
• Skills in recording important details accurately.

Responsibilities

• Provide first point of call for initial enquiries.
• Offer advice to families and other referrers.
• Complete initial telephone assessments.

Skills

Basic IT skills

Communication skills

Ability to handle complex issues

Job description

A local government organization is seeking a Support Officer in Oxfordshire to provide initial support and advice to families and referrers. The successful candidate will handle inquiries, complete telephone assessments, and liaise with external agencies to assist families. This role allows for development and flexibility while providing necessary support skills. Offers a starting salary of £31,537 with generous leave and benefits, promoting inclusion and support for diverse applicants.