ERP Application Support Specialist — Hybrid/Remote

Northern Ireland Water Limited; Belfast; Hybrid; GBP 100,000 - GBP 125,000; Full time

Job summary

A leading water utility provider is seeking an Application Support Consultant for their expanding customer support team. This role emphasizes problem-solving and supporting users across various ERP platforms. Applicants should have a degree in Computer Science or Business, along with experience in relevant systems. They offer a competitive salary depending on experience and the opportunity to work in a supportive environment with flexible remote options. Full-time, permanent contracts are available.

Benefits

Competitive salary

Comprehensive benefits package

Supportive work environment

Qualifications

• Experience with ERP, accounting, or business management systems.
• Strong analytical and problem-solving skills.
• Confident communicator with a customer-first mindset.

Responsibilities

• Respond to customer technical and operational queries.
• Investigate, troubleshoot, and resolve application issues.
• Log, document, and track issues through to resolution.
• Support users across accounting, ERP, and wider business modules.
• Work closely with internal teams to deliver effective solutions.

Skills

Problem-solving

Customer communication

Analytical skills

Data management

Education

Degree in Computer Science, Business or relevant area

Tools

SQL

ERP systems

Job description

A leading water utility provider is seeking an Application Support Consultant for their expanding customer support team. This role emphasizes problem-solving and supporting users across various ERP platforms. Applicants should have a degree in Computer Science or Business, along with experience in relevant systems. They offer a competitive salary depending on experience and the opportunity to work in a supportive environment with flexible remote options. Full-time, permanent contracts are available.