Online Order Picker & Customer Service Assistant

Morrisons; Chelmsford; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A major UK supermarket chain is seeking customer-focused individuals to join their Online team in Chelmsford. As a key member, you’ll be responsible for picking and packing customer orders efficiently. You will thrive in a fast-paced environment and utilize in-store technology. The role also supports various store functions like Customer Service. If you are passionate about customer satisfaction and enjoy hands-on tasks, this position is for you. Flexible shifts and comprehensive benefits are offered.

Benefits

Fully flexible shift patterns

Six weeks holiday

15% discount for employees

10% discount for a friend or family member

Career progression opportunities

Subsidised in-store cafe

Competitive pension and life assurance

Healthcare benefits

Discounts at various shops and cinemas

Family-friendly policies including maternity leave

Qualifications

• Passionate about putting customers first.
• Able to follow processes and use equipment safely.
• Enjoys actively engaging in tasks.

Responsibilities

• Pick and pack customer orders for delivery or collection.
• Utilize in-store technology for order processing.
• Support other store areas, including Customer Service.

Skills

Helpful and friendly approach

Ability to stay active and hands-on

Capacity to work in a busy environment

Comfortable using equipment safely

Ability to support customers

Job description

A major UK supermarket chain is seeking customer-focused individuals to join their Online team in Chelmsford. As a key member, you’ll be responsible for picking and packing customer orders efficiently. You will thrive in a fast-paced environment and utilize in-store technology. The role also supports various store functions like Customer Service. If you are passionate about customer satisfaction and enjoy hands-on tasks, this position is for you. Flexible shifts and comprehensive benefits are offered.