Online Order Fulfillment & Customer Service Assistant

Sainsbury's Supermarkets Ltd; Witney; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading supermarket chain in the UK is looking for colleagues to assist with online orders and provide excellent customer service in a busy store environment. Responsibilities include picking products, managing queries, and working flexibly. Candidates should be customer-focused, problem-solvers, and able to work in high-energy situations. This position offers various benefits, including discounts and a supportive work culture.

Benefits

Nightshift premium

10% discount card

Free food and hot drinks

Generous holiday entitlement

Pension contributions

Shopping discounts

Wellbeing support

Qualifications

• Must be above the minimum school-leaver age.
• Must have Right to Work in the UK.
• Must be at least 18 for shifts before 6am or after 11pm.

Responsibilities

• Select quality products for online customer orders.
• Manage routes and select items using a handset.
• Handle customer queries and process orders.
• Ensure cleanliness and create a great shopping experience.

Skills

Customer service

Problem-solving

Flexibility

Attention to detail

Job description

A leading supermarket chain in the UK is looking for colleagues to assist with online orders and provide excellent customer service in a busy store environment. Responsibilities include picking products, managing queries, and working flexibly. Candidates should be customer-focused, problem-solvers, and able to work in high-energy situations. This position offers various benefits, including discounts and a supportive work culture.