Remote Customer Service Advisor - Flexible Training

Assurant, Inc.; Mitcheldean; Hybrid; GBP 24,000; Full time

Job summary

A global business services company is seeking a Customer Service Advisor in Mitcheldean. This full-time role involves assisting customers with their claims, primarily via phone. Candidates should have strong communication skills and basic computer proficiency. The position offers a salary of £23,985 per annum along with benefits, including remote work options, employee wellness programs, and training opportunities. Ideal candidates will have prior customer service experience.

Benefits

21 days annual leave plus bank holidays

Employee assistance program

Discounts on retail and tech

Learning and Development opportunities

Free Onsite Parking

Qualifications

• Experience in a customer service environment.
• Basic computer skills including data entry and website navigation.
• Excellent verbal and written communication skills.

Responsibilities

• Assist customers in making claims via phone or in-house system.
• Take calls from dealers and submit claims on behalf of warranty holders.

Skills

Excellent verbal communication

Written communication

Customer service experience

Basic computer skills

Job description

A global business services company is seeking a Customer Service Advisor in Mitcheldean. This full-time role involves assisting customers with their claims, primarily via phone. Candidates should have strong communication skills and basic computer proficiency. The position offers a salary of £23,985 per annum along with benefits, including remote work options, employee wellness programs, and training opportunities. Ideal candidates will have prior customer service experience.