Lead Brand Specialist – Kids’ Contemporary

Selfridges; Greater London; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A luxury department store in Greater London is seeking a Brand Specialist (Supervisor) for the Kids Contemporary department. This role requires delivering exceptional service, managing customer relationships, and providing brand training. Ideal candidates will possess strong sales expertise and a collaborative spirit. Responsibilities include motivating the team, handling customer complaints, and maintaining stock standards. Competitive salary and benefits offered. Closing date for applications is 6 March 2026.

Benefits

Competitive salary plus benefits

Qualifications

• Experience in retail with a focus on sales and service.
• Ability to deliver effective brand training sessions.
• Strong understanding of health and safety procedures.

Responsibilities

• Deliver exceptional service and manage customer complaints.
• Motivate colleagues by sharing product knowledge.
• Build and maintain a personal client base.

Skills

Sales expertise

Customer service excellence

Effective communication

Collaborative spirit

Product knowledge

Job description

A luxury department store in Greater London is seeking a Brand Specialist (Supervisor) for the Kids Contemporary department. This role requires delivering exceptional service, managing customer relationships, and providing brand training. Ideal candidates will possess strong sales expertise and a collaborative spirit. Responsibilities include motivating the team, handling customer complaints, and maintaining stock standards. Competitive salary and benefits offered. Closing date for applications is 6 March 2026.