Womenswear Brand Specialist Supervisor: Lead & Train Team

Selfridges; Greater London; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading retail company in London is seeking a Brand Specialist (Supervisor) to enhance customer experience and drive sales. You will deliver exceptional service and collaborate with your team to maintain high retail standards. The ideal candidate should have strong sales expertise, effective communication skills, and a passion for products. You will be responsible for training staff, analyzing performance metrics, and fostering an inclusive environment. This position offers a competitive salary and the opportunity to grow in a dynamic retail setting.

Benefits

Competitive salary

Employee benefits

Qualifications

• Must be passionate about products and capable of delivering brand training.
• Ability to analyze sales, CRM, and NPS data.
• Experience in replenishing stock and maintaining standards.

Responsibilities

• Deliver exceptional service and manage customer relationships.
• Train colleagues on brand knowledge and product exclusives.
• Adapt to daily challenges and support multiple departments.

Skills

Customer service expertise

Sales knowledge

Communication skills

Team collaboration

Product knowledge

Job description

A leading retail company in London is seeking a Brand Specialist (Supervisor) to enhance customer experience and drive sales. You will deliver exceptional service and collaborate with your team to maintain high retail standards. The ideal candidate should have strong sales expertise, effective communication skills, and a passion for products. You will be responsible for training staff, analyzing performance metrics, and fostering an inclusive environment. This position offers a competitive salary and the opportunity to grow in a dynamic retail setting.