Brand Specialist Supervisor: Lead Training & Service

Selfridges; Greater London; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading retail company in London is looking for a Brand Specialist (Supervisor) to deliver exceptional service, share product knowledge, and mentor team members. The role requires collaboration, the ability to handle sales targets, and a customer-first mindset. Responsibilities include managing customer relationships, training staff, and maintaining the store's standards. Ideal candidates will possess strong communication skills and be passionate about retail. This permanent position offers a competitive salary and benefits.

Benefits

Competitive salary

Additional benefits

Qualifications

• Ability to handle customer complaints effectively.
• Curiosity to learn about data and CRM metrics.
• In-depth product knowledge and competitive awareness.

Responsibilities

• Deliver exceptional customer service and product knowledge.
• Motivate and train team members on brand techniques.
• Maintain stock levels and Selfridges standards.

Skills

Sales expertise

Customer service

Communication skills

Team collaboration

Job description

A leading retail company in London is looking for a Brand Specialist (Supervisor) to deliver exceptional service, share product knowledge, and mentor team members. The role requires collaboration, the ability to handle sales targets, and a customer-first mindset. Responsibilities include managing customer relationships, training staff, and maintaining the store's standards. Ideal candidates will possess strong communication skills and be passionate about retail. This permanent position offers a competitive salary and benefits.