Senior Customer Marketing Manager — Remote UK

School Result; Remote; GBP 60,000 - GBP 80,000; Full time

Job summary

A high-growth HR tech company is seeking a Senior Customer Marketing Manager to design and execute programmes that drive customer adoption and retention. This remote-first role requires experience in customer marketing in B2B SaaS. The successful candidate will manage onboarding content, lifecycle initiatives, and building customer advocacy. Offering competitive pay of £60,000–£80,000 per year, this position includes equity, unlimited holidays, and occasional in-person sessions in London.

Benefits

Unlimited paid holidays

Mental health support

Retirement contributions

Equity with long-term upside

Annual learning budget

Fully paid parental leave

Qualifications

• Experience building or running customer marketing/lifecycle programmes in high-growth B2B SaaS.
• Ability to turn insights into scalable programmes.
• Data-informed decision-making skills.

Responsibilities

• Design and execute customer marketing programmes to drive adoption.
• Create customer-facing content such as onboarding guides.
• Manage lifecycle nurture programmes for existing users.

Skills

Building customer marketing programmes

Excellent writing skills

Confident communication

Organisational skills

Tools

HubSpot

Intercom

Notion

CMS systems (WordPress, Webflow)

Job description

A high-growth HR tech company is seeking a Senior Customer Marketing Manager to design and execute programmes that drive customer adoption and retention. This remote-first role requires experience in customer marketing in B2B SaaS. The successful candidate will manage onboarding content, lifecycle initiatives, and building customer advocacy. Offering competitive pay of £60,000–£80,000 per year, this position includes equity, unlimited holidays, and occasional in-person sessions in London.