Junior IT Desktop Support Engineer

Lloyds Bank plc; Watford; On-site; GBP 35,000 - GBP 42,000; Full time

Job summary

A leading banking entity in Watford is seeking a Junior Systems Engineer to support and enhance their IT environment. You will manage desktop builds, troubleshoot user issues, and provide telephony and networking support. Ideal candidates should have some experience in desktop support, familiarity with Active Directory and Salesforce, and be able to work effectively in a team. This position offers a salary ranging from £35,340 to £41,943, with flexible working options and a comprehensive benefits package including pension contributions and performance-related bonuses.

Benefits

Flexible working options

Generous pension contribution up to 15%

Annual performance-related bonus

Discounted shopping

24 days holiday plus bank holidays

Qualifications

• Experience in a desktop support or IT relevant role.
• Ability to troubleshoot user issues effectively.
• Familiarity with VPN setup and support.

Responsibilities

• Support and enhance office infrastructure and desktop.
• Manage desktop builds and troubleshoot user issues.
• Provide networking support and telephony assistance.

Skills

Desktop support

Networking

Telephony support

Windows and Mac build

Troubleshooting

Email support

Tools

Active Directory

Salesforce

Office 365

DUO

Endpoint Central

Job description

A leading banking entity in Watford is seeking a Junior Systems Engineer to support and enhance their IT environment. You will manage desktop builds, troubleshoot user issues, and provide telephony and networking support. Ideal candidates should have some experience in desktop support, familiarity with Active Directory and Salesforce, and be able to work effectively in a team. This position offers a salary ranging from £35,340 to £41,943, with flexible working options and a comprehensive benefits package including pension contributions and performance-related bonuses.