IT Service Desk Engineer - Hybrid/Remote Friendly

Gumtree; Aylesbury; Hybrid; GBP 31,000 - GBP 37,000; Full time

Job summary

A well-known organization in Aylesbury seeks a Service Desk Engineer to provide technical support across various systems. Offering up to £37,000 PA, the position includes excellent benefits like discounted travel and pension schemes. Candidates should have experience with Microsoft infrastructure, ServiceNow, and a proactive attitude. The role also allows flexibility for remote work one day a week, with the expectation of some travel across the UK.

Benefits

Free/heavily discounted public transport

25 days holiday (+bank holidays)

Excellent pension scheme

Qualifications

• Previous experience working as an IT Support Analyst/Engineer.
• Experience supporting Microsoft Windows Server-based Infrastructure.
• Positive can-do attitude and ability to communicate with various technical levels.

Responsibilities

• Provide technical IT support covering end-user computing, infrastructure, and business systems.
• Support projects as required and manage issues per SLAs.
• Collaborate with 3rd parties to resolve problems swiftly.

Skills

IT Support Analyst experience

Microsoft Windows Server

ServiceNow

Windows 10

Office 365

Active Directory

Basic networking knowledge

Printer management

Endpoint setup and administration

ITIL knowledge

Tools

ServiceNow

Job description

A well-known organization in Aylesbury seeks a Service Desk Engineer to provide technical support across various systems. Offering up to £37,000 PA, the position includes excellent benefits like discounted travel and pension schemes. Candidates should have experience with Microsoft infrastructure, ServiceNow, and a proactive attitude. The role also allows flexibility for remote work one day a week, with the expectation of some travel across the UK.