Head of Golf Operations & Guest Experience

Collage HR; Tottenham; On-site; GBP 53,000 - GBP 65,000; Full time

Job summary

A premium golf services company is looking for a Director of Golf Operations to lead the newly opened facility in Tottenham. This hands-on role encompasses developing the golf operations department, ensuring high-quality guest experiences, and managing budgeting and operations across multiple clubs. Ideal candidates will have a strong background in golf operations leadership, outstanding hospitality skills, and the ability to thrive in dynamic environments. This is a full-time position offering a competitive salary package, and applicants are encouraged even if they don't meet all requirements.

Benefits

Employee Assistance Program (EAP)

Participation in company phone plan

Golf perks and multiple course access

Excellent discounts in the Golf Shops

Participation in Staff Meal Plan

Invitation to join staff golfing events

Qualifications

• Proven experience as a golf operations leader.
• Strong hospitality-focused mindset.
• Excellent change management skills.

Responsibilities

• Lead and develop the golf operations department in Tottenham.
• Ensure exceptional guest experiences.
• Oversee operations, tournaments, and events.

Skills

Leadership in golf operations

Guest experience focus

Change management skills

Collaboration and communication

Education

CPGA Class A Professional designation (ideally)

Job description

A premium golf services company is looking for a Director of Golf Operations to lead the newly opened facility in Tottenham. This hands-on role encompasses developing the golf operations department, ensuring high-quality guest experiences, and managing budgeting and operations across multiple clubs. Ideal candidates will have a strong background in golf operations leadership, outstanding hospitality skills, and the ability to thrive in dynamic environments. This is a full-time position offering a competitive salary package, and applicants are encouraged even if they don't meet all requirements.