Director of Golf Operations

PGA Canada - Ottawa; Tottenham; On-site; GBP 73,000 - GBP 88,000; Full time

Job summary

A leading golf organization seeks a Director of Golf Operations in Tottenham, responsible for leading the golf operations department and ensuring a memorable guest-focused experience. The role includes overseeing daily operations, tournaments, and business growth initiatives while collaborating with other clubs. Candidates should have proven experience in golf operations, a hospitality-focused mindset, and strong leadership skills. This full-time position offers a competitive salary and various benefits including health plans and golf perks.

Benefits

Health & Dental plan after one month

Employee Assistance Program (EAP)

RRSP matching program

Professional development opportunities

Company phone plan participation

Golf perks and multiple course access

Discounts in Golf Shops

Participation in Staff Meal Plan

Invitation to staff golfing events

Qualifications

• Track record of delivering exceptional guest experiences.
• Commitment to consistency, culture, and team development.
• Ability to lead teams through growth and process improvement.

Responsibilities

• Lead and develop the golf operations department.
• Ensure guests feel welcomed and receive high service levels.
• Oversee daily operations and execution of events.
• Grow business through sales and retention strategies.
• Provide leadership to golf leaders at other clubs.
• Manage budgets and collaborate to maximize value.

Skills

Proven experience as a golf operations leader

Hospitality-focused mindset

Excellent change management skills

Leadership experience

Strong collaboration and communication skills

Education

CPGA Class A Professional designation

Job description

Overview

Location Tottenham, Ontario. Posted 2026-02-02. Deadline 2026-02-20.

The Director of Golf Operations leads and develops the golf operations department at our new addition in Tottenham, delivering a memorable, inclusive, and guest-focused experience while demonstrating Purposeful’s core values in all aspects of leadership. This hands-on role oversees day-to-day operations, tournaments, leagues, and group events, while growing business through sales and retention. The role also provides oversight of golf leaders at other clubs, standardizing systems and processes, managing budgets, and collaborating across the organization to maximize value. While primarily based onsite in Tottenham, the role includes regular engagement at other clubs to ensure a cohesive, high-performing Golf Operations department.

Responsibilities

• Lead and develop the golf operations department at the newest course in Tottenham, creating a unique, inclusive, and fun guest experience.
• Ensure every guest feels welcomed and enjoys a level of service beyond the value of their green fee.
• Oversee smooth daily operations and the execution of tournaments, leagues, and group events.
• Grow tournament rounds, league participation, and outing business through sales and retention strategies.
• Provide leadership and guidance to golf leaders at other clubs, standardizing systems and processes to ensure consistent operations across the organization.
• Manage Golf Operations budgets, control costs, and collaborate with colleagues across Purposeful Golf to maximize value for all clubs.
• Partner with the Director of Business Development to deliver a cohesive, differentiated golf product.
• Spend most of your time in Tottenham, with regular visits (about one day per week) to other clubs to ensure a high-performing, integrated Golf Operations team.

Qualifications

• Proven experience as a golf operations leader with a track record of challenging the status quo to deliver exceptional guest experiences.
• A hospitality-focused mindset with a strong commitment to consistency, culture, and team development.
• Excellent change management skills, with the ability to lead teams through growth, evolution, and process improvement.
• Leadership experience at both the club level and within multi-course operations.
• Ideally, a CPGA Class A Professional designation.
• Strong collaboration, communication, and problem-solving skills to drive operational excellence and business growth.

Compensation and Benefits

Salary Range: $100,000 - 120,000

• Work in beautiful, natural setting
• Health & Dental plan after one month
• Employee Assistance Program (EAP)
• Participation in an RRSP matching program
• Professional development opportunities
• Participation in company phone plan
• Golf perks and multiple course access
• Excellent discounts in the Golf Shops company-wide
• Participation in Staff Meal Plan
• Invitation to join staff golfing events

PGA of Canada Specialization: Golf Operations

PGA of Canada Specialization: Management & Leadership

Start Date 2026-03-13

Course Website https://purposeful.com/

Employment Duration: Full-time, Permanent

Contact Information

Please send resumes in confidence by February 20th, 2026 to:

Ryan Dewey - [e-mail]

cc: Katie Ham - [e-mail]