Housekeeping Porter

PPHE Hotel Group; Greater London; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A luxury hotel group in Greater London is seeking a Housekeeping Porter for their newly opened location. The role involves providing efficient service to guests, maintaining inventory across the hotel, and ensuring cleanliness and readiness in all areas. Ideal candidates will be adept at multi-tasking, possess a courteous demeanor, and share the hotel's values of trust and teamwork. The position offers competitive pay with various benefits including discounted hotel rates, meals, and wellness programs.

Benefits

Heavily discounted hotel room rates

50% F&B discount

Wellness days

Two free meals per day

Access to pay before payday

Recommend a Friend scheme

Gym discounts

Free cycling lessons

Travel season ticket loans

Employee Assistance Programme

Free dry cleaning

Qualifications

• Ability to work in a fast-paced environment.
• Courteous and professional attitude towards guests.
• Adaptability to meet the needs of guests and team members.

Responsibilities

• Responsible for executing guest requests in a courteous manner.
• Maintain stock controls in the pantries.
• Replenish supplies including cleaning materials and linens.

Skills

Efficient guest service

Multi-tasking

Stock control

Courteous attitude

Job description

Location: art’otel London Hoxton, United Kingdom

We are recruiting for a Housekeeping Porter for the coolest, newly opened hotel in Hoxton! Long revered as London’s effortlessly cool cultural core, Hoxton’s hip new resident has hit the scene. The 26-floor art’otel Hoxton promises a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display. With 357 guest rooms and suites, a lounge, gym and two destination restaurants’

As our Housekeeping Porter, you will receive:

• Salary: £12.56per hour
• Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
• 50% F&B discount at our restaurants and bars (for your whole party)
• Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
• Two free meals per day - including days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream!
• Recommend a Friend scheme - £750
• BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
• Vitality at work scheme with great gym discounts & more
• Ride to Work Scheme & free local cycling lessons
• Travel season ticket loans *
• 24/7 access to our Employee Assistance Programme
• Rotas published at least two weeks in advance (if applicable)
• Departmental productivity and service incentive schemes *
• Uniforms provided (if applicable) & free dry cleaning
• Annual Staff parties and events

As a Master of your Craft you will…

• Be responsible for doing guests requests in an efficient and courteous manner.
• Be maintaining stock controls in the pantries.
• Be replenishing supplies, including linen and cleaning material to the outlined stock levels on the floors.
• Have the ability to work and multi-task in a fast-paced environment.
• Listen to the needs of guests and other team members and adapt to meet them.
• Have a courteous and professional attitude with guests and team members.
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.

If you share passion for art, culture, and hospitality, art’otel is where people’s talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service by enriching their knowledge; by encouraging their passion for art and appetite for the finer things in life.