Sales Consultant

Bensons group; Inverness; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading sleep consultancy in Inverness is seeking a Sales Consultant to drive customer satisfaction and sales through expert product advice. You will engage with customers, maintain store standards, and support sales initiatives, requiring a flexible schedule during peak hours. The role offers an uncapped commission structure, health benefits, and opportunities for career progression, including extensive training and a 50% discount for employees.

Benefits

Up to 50% discount for all employees

Health and Wellbeing cashback options

Group Income Protection

Pension scheme

Annual leave buy & sell scheme

Learning and development programmes

Group Life Assurance - 2x annual salary

28 days annual leave in year 1

Qualifications

• Experience in a customer-facing role is ideal.
• Confident communication skills are necessary.
• Attention to customers' needs and adaptability is required.

Responsibilities

• Engage with customers and advise on sleep products.
• Maintain store cleanliness and presentation.
• Work during evenings, weekends, and bank holidays.

Skills

Customer service

Communication

Sales opportunities identification

Resilience

Adaptability

Job description

As a Sales Consultant in your local store, your product knowledge and natural ability to engage with customers and advise them on Sleep wellness™ will help them find the right sleep products for their needs, givingthem that perfect night’s sleep every night, with the help of our unique sleepPRO™ technology! We’ll offer you full training and support to do all this and to understand how we get things done in the right way – we want to set you up for success, so you can hit the ground running.

We want our stores to be a placeour teams can be proud of, so you and your teamwill need to get stuck in to help keep the store looking freshand keeping your store clean and tidy.

Our customers come in when they’re free to shop, so evenings, weekends and bank holidays are our peak trade hours. This is where you’ll have the opportunity to experience our fantastic, uncapped commission structure, so it’ll be essential for you to be available to work those hours. We understand that you have a life outside beds, so we’ll ensure that you get the days back you have worked over the weekend– but, there’s also overtime available at times.

What we’re dreaming of seeing:

We’re looking for Sales Consultants who take pride in great customer service, so you and your customers can rest easy in the knowledge that you’re driven to meet your targets in the best way – by giving them what they need for the best night’s sleep. This will take a ‘can do’ attitude, and the ability to adapt your approach to establish their needs and ensure that your service is the mint on the pillow of their shopping experience.

Ideally, you'll have worked in a customer facing role previously and have confident communication skills, being able to spot sales opportunities and be resilient and resourceful when you need to be, daring to try new things to help your store succeed.

The best sleep is when we feel comfortable…

This is why we believe it's only right that at bensons for beds you'll be welcome to bring your authentic self to work. Some of us like a sprung mattress, others are all about the memory foam, but at the end of the day we all want to feel comfortable, so we welcome all applications and treat them, and you with respect.

The cool side of the pillow (our benefits):

We know you’ll work hard to contribute your store’s performance, so as well as your base salary and OTE based on your target, there’s no upper limit to what you can earn beyond that. There’s also monthly store bonus potential when your store achieves its target! In addition, we offer:

• Up to 50% discount for all bensons colleagues
• Health and Wellbeing:*Medicash- cashback options for Health and Wellbeing services, Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics)

• Financial: Group Income Protection - for peace of mind if you’re off work long term due to illness,
• *Pension scheme – provided by Legal & General

• Leave:Annual leave buy & sell scheme – you can top up your holiday entitlement or sell unused days to suit you, *Enhanced maternity and adoption leave

• Your Career: Learning and development programmes to expand your knowledge and skills, access to internal opportunities to progress your career at Bensons for Beds
• Group Life Assurance* - 2x annual salary
• Annual leave: 28 days in year 1, rising each year of service

(*qualifying periods apply)