Sales Consultant Retail Stores North

Bensons group; Burnley; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading retail company in Burnley is seeking a Sales Consultant to engage customers in the sleep wellness sector. You're required to provide excellent customer service, maintaining store standards and working peak hours, including evenings and weekends. With a competitive salary and uncapped commission structure, this role also offers a range of employee benefits, including health support and career development opportunities. Your past customer service experience will be crucial for success in this role.

Benefits

Up to 50% discount for all colleagues

Medicash - cashback options for Health and Wellbeing services

Group Income Protection

Pension scheme provided by Legal & General

Annual leave buy & sell scheme

Learning and development programmes

Group Life Assurance - 2x annual salary

28 days annual leave in year 1

Qualifications

• Previous experience in a customer-facing role.
• Ability to communicate confidently with customers.
• Willingness to work evenings, weekends, and bank holidays.

Responsibilities

• Engage with customers to advise on sleep wellness products.
• Maintain store cleanliness and visual standards.
• Meet sales targets through excellent customer service.

Skills

Customer service

Sales opportunity identification

Communication skills

Adaptability

Resilience

Job description

As a Sales Consultant in your localstore, your product knowledge and natural ability to engage with customers and advise them on Sleep wellness ™ will help them find the right sleep products for their needs, giving them that perfect night’s sleep every night, with the help of our unique sleepPRO™ technology! We’ll offer you full training and support to do all this and to understand how we get things done in the right way – we want to set you up for success, so you can hit the ground running.

We want our stores to be a place our teams can be proud of, so you and your team will need to get stuck in to help keep the store looking fresh and keeping your store clean and tidy.

Our customers come in when they’re free to shop, so evenings, weekends and bank holidays are our peak trade hours. This is where you’ll have the opportunity to experience our fantastic, uncapped commission structure, so it’ll be essential for you to be available to work those hours. We understand that you have a life outside beds, so we’ll ensure that you get the days back you have worked over the weekend – but there’s also overtime available at times.

What we’re dreaming of seeing:

We’re looking for Sales Consultants who take pride in great customer service, so you and your customers can rest easy in the knowledge that you’re driven to meet your targets in the best way – by giving them what they need for the best night’s sleep. This will take a ‘can do’ attitude, and the ability to adapt your approach to establish their needs and ensure that your service is the mint on the pillow of their shopping experience.

Ideally, you\'ll have worked in a customer facing role previously and have confident communication skills, being able to spot sales opportunities and be resilient and resourceful when you need to be, daring to try new things to help your store succeed.

The best sleep is when we feel comfortable…

This is why we believe it\'s only right that at bensons for beds you\'ll be welcome to bring your authentic self to work. Some of us like a sprung mattress, others are all about the memory foam, but at the end of the day we all want to feel comfortable, so we welcome all applications and treat them, and you with respect.

The cool side of the pillow (our benefits):

We know you’ll work hard to contribute your store’s performance, so as well as your base salary and OTE based on your target, there’s no upper limit to what you can earn beyond that. There’s also monthly store bonus potential when your store achieves its target! In addition, we offer:

• Up to 50% discount for all bensons colleagues
• Health and Wellbeing: Medicash - cashback options for Health and Wellbeing services, Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics)

• Financial: Group Income Protection - for peace of mind if you’re off work long term due to illness,
• Pension scheme – provided by Legal & General

• Leave: Annual leave buy & sell scheme – you can top up your holiday entitlement or sell unused days to suit you, Enhanced maternity and adoption leave

• Your Career: Learning and development programmes to expand your knowledge and skills, access to internal opportunities to progress your career at Bensons for Beds
• Group Life Assurance - 2x annual salary
• Annual leave: 28 days in year 1, rising each year of service

(qualifying periods apply)