General Manager

Livelyhood Venues Limited; Greater London; On-site; GBP 45,000 - GBP 52,000; Full time

Job summary

A London Pub Operator is seeking an experienced General Manager to drive operations and create a memorable guest experience. The ideal candidate will have a proven track record in hospitality, a strong focus on guest satisfaction, and the ability to manage and motivate a team. The position offers a competitive salary of £45k - £52k, benefits including a substantial bonus scheme, and a vibrant work culture. This is an exciting opportunity to contribute to the growth of a dynamic pub group.

Benefits

Competitive salary

Bonus scheme up to £10k annually

40% discount on food and drink

Wellbeing support

Access to hospitality discounts

Qualifications

• Must have experience as a Pub General Manager.
• Ability to motivate and lead a team effectively.
• Strong understanding of P & L management.

Responsibilities

• Manage day-to-day operations of the pub.
• Drive revenue and guest satisfaction.
• Collaborate with marketing for promotions.

Skills

Experience in hospitality management

Strong guest experience focus

Ability to collaborate with teams

Proven track record in revenue growth

Passion for community engagement

Job description

Experienced General Manager for Livelyhood Pub Group (live out)

Livelyhood Pub Group is proud to be an independent London Pub Operator. We're keen to find a proven General Manager who loves pubs, is passionate about guest experience & who is ready to bring their Pub Owner Mindset with them - because at Livelyhood, our GMs really have autonomy and our most successful GMs thrive on it!

Who are You?

• You are an experienced Pub General Manager who has run their site with passion- as if they own it.

• You're committed to people - that's guests, your team, suppliers and charity partners

• You're inspired by self accountability, full P & L ownership and delivery of a successful pub to be proud of, with community and neighbourhood hospitality at it's very heart.

• You'll want to collaborate and have regular chats with your GMs peers -we actively encourage this way of working as we passionately believe Peer to Peer support and relationships are key to yours and Livelyhood's success.

• We also want to hear your ideas for moving your site forward. There's loads of opportunity to have your voice, create your own plans for your business and be the difference.

• The experience you have developed in turning a business around and/or generating revenue growth is absolutely key.

• You find enjoyment in delighting guests & thrive from putting a smile on our guests, our teams & our suppliers faces, driving from the front.

• You enjoy collaborating with the marketing team to discuss ideas, promote events, specials and initiatives to attract and retain guests.

• Previous experience working with sport and food whilst not essential, would also be highly advantageous.

• The FUN art of hospitality is your oxygen (as it is ours)

Our Livelyhood General Managers always lead our team to deliver revenue and genuine guest connections in a way that has our Livelyhood Purpose and our five Lively Ways (values) of Authentic, Daring, People, Lively and Sustainable at its very heart.

What's in it for You

• A competitive salary of £45k - £52k based your experience + tronc + Bonus

• AMAZING additional tronc/service payments – in region of a further £6k a year. OTE £51k - £58k

• 45 Hour working Weeks is the norm

• Additional quarterly General Manager bonus plan of £2500 a quarter/£10k a year plus an over and above EBITDA annual bonus scheme

• 40% food and drink discount for you and 3 guests valid in all sites from day 1

• Milestone rewards and recognition scheme - starts when you celebrate 6 months with us and keeps going!

• We offer hospitality apprenticeships to support your development if you're keen

• Wellbeing focused employer– employee assistance support available

• Access to 35% of your earnings on demand giving you financial flexibility

• Access to hospitality and retail discounts via our partnership with Hospitality Rewards

Who are Livelyhood?

Livelyhood is an established London based owner, creator & operator of modern, inviting & independent neighbourhood pubs.

You’ll find us in Crystal Palace (The Faber Fox), Balham (The Regen t), Wimbledon (The Old Frizzle), Clapham South (The Perky Nel), Bromley South (The Artful Duke) Elephant and Castle (The Rosy Hue) and Wanstead (The Bull).

We continue to invest in our pubs & our people & this is a brilliant time for the right people to join us and be a key part of our growth.

What's on our minds?

We are genuinely one team. We love our London communities, we're passionate about dogs, new products (food and drink), focused on sustainability and we are super proud of our close, active relationships with our charity partners - The BigKid Foundation A Pavement Away and The Licensed Trade Charity.

We’d love to hear from you

Auditions are happening now! We are reviewing General Manager applications as they arrive, so please don't delay in sending us yours.

You’ll understand that all applicants will require a UK bank account and proof of their eligibility to work in the UK