Live In Deputy Manager

Stonegate Pub Company; Greater London; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading pub operator in Hornchurch is seeking a Deputy Manager to inspire their team and ensure outstanding guest experiences at Fatling. Responsibilities include guiding and supporting the team, collaborating with the General Manager, maintaining standards, and fostering an inclusive atmosphere. Ideal candidates possess strong leadership, motivation skills, and a passion for customer service. Join this welcoming environment and help create memorable experiences in a local favorite venue.

Benefits

Award winning management development programs

Bonus opportunities

25% off food and drink

Discounts across retailers

VIP entry to pubs and bars

Corporate gym discounts

Early access to wages

Qualifications

• Must be 18 or over due to alcohol selling responsibilities.

Responsibilities

• Provide guidance and support to the team.
• Support the General Manager in executing the vision.
• Maintain standards and procedures.
• Create an inclusive environment for guests.

Skills

Team leadership

Motivation

Customer service

Job description

Overview

Hornchurch, Greater London, United Kingdom, RM11 1TX

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are on the lookout for a driven Deputy Manager who can inspire and empower their team to create outstanding guest experiences at Fatling. If you love motivating others, driving performance, and making a real impact, we\'d love to chat.

Responsibilities

• Provide clear guidance, encouragement, and support to help the team grow.
• Support the General Manager and work together to create and deliver our vision
• Maintain consistency in standards and procedures
• Foster a welcoming and inclusive environment where guests feel comfortable and valued.

About Fatling

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Fatling is a local favourite with something for every guest on the main high street of Hornchurch. We offer a relaxed and welcoming venue during the day, with great sports coverage and a fantastic beer garden for our guests. We pride ourselves on being a traditional British boozer!

What’s in it for you?

• Award winning Deputy Manager and General Manager development programmes
• Bonus opportunities
• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
• VIP entry to our Pubs and Bars
• Corporate Discounted Rates at David Lloyd and PureGym
• Stream – Early access to your earned wages

To be considered for the Deputy Manager position at Fatling you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Fatling directly.