Patient Access Coordinator – GP Practice

NHS; Manchester; On-site; GBP 20,000 - GBP 25,000; Full time

Job summary

A prominent healthcare provider in Manchester seeks a Receptionist to manage patient interactions in a busy practice setting. The successful candidate will handle appointment bookings, direct patients to services, and maintain a welcoming atmosphere. Experience in public reception and familiarity with administrative software like EMIS and Docman are beneficial. This role offers both full-time and part-time opportunities, supporting a values-led approach to patient care and community service.

Benefits

30 days annual leave

Flexible working hours

NHS staff discounts

Employee assistance programme

Qualifications

• Experience in a busy public reception environment.
• Experience with reception and clerical duties.
• Ability to deal with the public/patients effectively.

Responsibilities

• Welcoming patients and visitors to the Practice.
• Processing appointment requests and directing patients.
• Maintaining the reception area and managing inquiries.

Skills

Excellent organisational skills

Excellent communication skills

Polite and professional interpersonal manner

Good IT/word processing skills

Education

Good standard of secondary education

Tools

EMIS

Docman

Microsoft applications

Job description

A prominent healthcare provider in Manchester seeks a Receptionist to manage patient interactions in a busy practice setting. The successful candidate will handle appointment bookings, direct patients to services, and maintain a welcoming atmosphere. Experience in public reception and familiarity with administrative software like EMIS and Docman are beneficial. This role offers both full-time and part-time opportunities, supporting a values-led approach to patient care and community service.