Medical Receptionist – Patient‑Focused Front Desk

West Suffolk Clinical Commissioning Group; Feering; On-site; GBP 19,000 - GBP 25,000; Part time

Job summary

A healthcare provider in Feering is seeking an enthusiastic receptionist to join their team on a full or part-time basis. Responsibilities include booking appointments, greeting patients, answering queries, and updating records. Ideal candidates will possess strong communication skills, IT skills, and some previous customer service experience. This role offers the opportunity to work in a collaborative primary care environment with support resources available. Flexible working conditions and generous leave are provided.

Benefits

Generous annual leave

Flexible working

Free counselling support

Qualifications

• Must have experience in providing customer services.
• Previous reception experience desirable.
• Training for SystmOne will be provided.

Responsibilities

• Booking appointments and greeting patients.
• Answering queries and signposting to staff.
• Updating patient records.
• Processing correspondence.
• Liaising with patients via various communication methods.

Skills

Customer service experience

Strong IT skills

Excellent communication skills

Social skills

Education

Good standard of education including Maths and English

Tools

SystmOne

Job description

A healthcare provider in Feering is seeking an enthusiastic receptionist to join their team on a full or part-time basis. Responsibilities include booking appointments, greeting patients, answering queries, and updating records. Ideal candidates will possess strong communication skills, IT skills, and some previous customer service experience. This role offers the opportunity to work in a collaborative primary care environment with support resources available. Flexible working conditions and generous leave are provided.