Patient Access Coordinator – GP Practice

Haringey GP Federation; Manchester; On-site; GBP 22,000 - GBP 28,000; Full time

Job summary

A healthcare provider in Manchester is looking for a Receptionist in their City Health Centre Practice. The ideal candidate must possess excellent communication and organisational skills, be friendly and resilient, and demonstrate a commitment to high-quality patient care. This role offers both full-time and part-time opportunities, fostering a supportive and team-oriented environment. The successful applicant will interact with patients, manage appointments, and ensure a welcoming atmosphere in the practice.

Benefits

30 days annual leave, rising to 32 after five years

Flexible working hours

NHS staff discounts

Access to employee wellbeing initiatives

Qualifications

• Experience working in a busy public reception environment.
• Experience with reception and clerical duties.
• Experience dealing with the public/patients.

Responsibilities

• Welcome and receive all patients and visitors.
• Process requests for appointments and telephone consultations.
• Action repeat prescription requests and manage patient records.

Skills

Organisational skills

Communication skills

Customer service skills

Teamwork

Problem solving

Education

Good standard of secondary education

Tools

Microsoft applications

Clinical software (e.g. EMIS, Docman)

Job description

A healthcare provider in Manchester is looking for a Receptionist in their City Health Centre Practice. The ideal candidate must possess excellent communication and organisational skills, be friendly and resilient, and demonstrate a commitment to high-quality patient care. This role offers both full-time and part-time opportunities, fostering a supportive and team-oriented environment. The successful applicant will interact with patients, manage appointments, and ensure a welcoming atmosphere in the practice.