Team Leader

Poundland Far East Limited; Coatbridge; On-site; GBP 22,000 - GBP 27,000; Full time

Job summary

A leading discount retailer in Coatbridge is looking for a Supervisor to join their team. The role involves training and supporting colleagues, along with ensuring excellent customer service. Candidates must be flexible regarding working shifts and possess strong communication skills. Your contribution will enhance store standards and create a positive environment for both customers and staff. The company offers various benefits including a good holiday allowance and development opportunities.

Benefits

10% discount on most purchases

Family-Friendly Benefits

Life Assurance Cover

Holiday Allowance increasing up to 33 days

Extra day off for birthdays

Qualifications

• Flexibility in the hours you can work is essential.
• Ability to train and develop colleagues.
• Excellent communication across all store levels.

Responsibilities

• Promote the best experience for customers.
• Monitor store standards and availability levels.
• Plan and organise self and others.

Skills

Flexibility in working hours

Communication skills

Team training and development

Job description

Poundland & Dealz is one of the UK’s largest discount retailers, with around 900 stores serving over seven million customers a day across the UK and Ireland. Our vision is 'create amazing value every day' for our customers.

At the heart of our business are our amazing 18,000 colleagues in our stores, distribution centres, and customer support centres based in Walsall and Watford. We have fun, and we work hard with passion going that extra mile to succeed. We work at pace, and we are highly resilient - proudland.

Our Supervisors are an active part of our store management team by providing day to day support to our Store and Assistant Managers with the overall supervision of the store processes and procedures.

A day in the life of our Supervisors could mean opening or closing the store, managing shifts, delegating tasks, coaching and guiding our colleagues whilst ensuring we provide the best in town service to our customers, all alongside having fun.

They make our store environment welcoming and contribute towards a culture built on trust and respect. They are empowered to deliver the best service and experience for our customers and colleagues.

• Promoting the best experience for our customers
• Training, supporting and developing your colleagues
• Driving your individual development
• Monitoring store standards and availability levels
• Dealing with deliveries
• Adhering to cash handling and security procedures
• Communicating within the store at all levels
• Planning and organising yourself and others

You will need to be as flexiblein the hours you can work. We may require you to work shifts.

• A Four-week induction programme
• Discount Card – 10% discount on most purchases in-store, including PEP&CO
• Family-Friendly Benefits
• Loyal Service Awards
• My Staff Shop – exclusive discount portal
• Apprenticeships & Career Development
• Life Assurance Cover
• Health & Wellbeing – employee assistance programme to support you
• Holiday Allowance – increasing by one day per year (up to 33 days)
• Birthdays are important, so each year, you can take the day off as an extra day’s holiday