Parts Advisor - Customer-Focused Auto Parts Expert

DAF Trucks UK; Highweek; On-site; GBP 30,000; Full time

Job summary

A leading truck dealer in Newton Abbot seeks a dedicated Parts Advisor to deliver exceptional customer service and manage parts orders. This role involves identifying parts, processing orders, and providing administrative support in a fast-paced environment. Ideal candidates will have experience in customer service and a working knowledge of the automotive sector. The position offers a competitive salary and numerous benefits including holiday and sick pay, career development opportunities, and various employee assistance programs.

Benefits

30 days holidays including 8 bank holidays

Company sick pay

Company pension

Genuine career development opportunities

Employee Assistance program

Cycle to work scheme

Discount access through My Staff shop

Quarterly recognition awards

Qualifications

• Excellent customer service and strong administration skills.
• A friendly, can-do attitude with the ability to work well under pressure.
• Some working knowledge of the motor vehicle sector or automotive trade.
• Experience working to performance targets.
• Previous experience in a similar role would be advantageous.

Responsibilities

• Provide excellent customer service.
• Identify parts for front counter sales via various channels.
• Purchase parts at the best price.
• Check off stock and accurately put away in correct bin locations.
• Pick orders when required.

Skills

Customer service

Strong administration skills

Friendly attitude

Knowledge of motor vehicle sector

Ability to work under pressure

Tools

Autoline

Kerridge

Keyloop

Job description

A leading truck dealer in Newton Abbot seeks a dedicated Parts Advisor to deliver exceptional customer service and manage parts orders. This role involves identifying parts, processing orders, and providing administrative support in a fast-paced environment. Ideal candidates will have experience in customer service and a working knowledge of the automotive sector. The position offers a competitive salary and numerous benefits including holiday and sick pay, career development opportunities, and various employee assistance programs.