Parts Advisor

Adams-Morey Limited; Southampton; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading automotive parts dealer in Southampton is seeking a dedicated Parts Advisor to deliver excellent customer service and process orders efficiently. Ideal candidates will have some knowledge of the motor vehicle sector, strong administration skills, and a friendly attitude. In this role, you will work Monday to Friday, with Saturday mornings on rotation. Enjoy benefits such as 30 days of holidays, company sick pay, a pension scheme, and training opportunities.

Benefits

30 days holidays including 8 bank holidays

Company sick pay

Company pension

Career development opportunities

Employee Assistance program

Cycle to work scheme

Discounts through staff shop

Qualifications

• Must have excellent customer service and strong administration skills.
• A friendly attitude, ability to work well under pressure is required.
• Some working knowledge of the motor vehicle sector is necessary.

Responsibilities

• Provide excellent customer service.
• Identify parts for sales orders via various communication channels.
• Process orders and receipts for parts.

Skills

Customer service

Administration

Motor vehicle knowledge

Performance targets

Tools

Autoline

Kerridge

Keyloop

Job description

We are excited to announce a new opportunity for a dedicated and customer-focusedParts Advisorto join our dynamic team at ourNewton Abbotsite.

This is a fantastic chance to become part of a growing business where your skills and enthusiasm will be valued and supported.

Other duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.

Salary: £30,000 per annum

Hours: Monday to Friday 8:00 am to 5:00pm, Saturday mornings required on a rota basis, paid at time & a half, i.e. 40 hours per week, 1 hour lunch (unpaid).

Key Responsibilities

• To provide excellent customer service, (must be customer focused).
• Identify parts for front counter sales via phone, emails, Webshop orders, and walk ins, and process orders.
• Purchase parts at best price.
• Receipting parts.
• Parts Cross referencing.
• Processing credits.
• Checking off stock and accurately put away in correct bin locations when required
• Pick Orders when required.

Ideally, we are looking for

• Excellent customer service and strong administration skills.
• A friendly, can do attitude, with the ability to work well under pressure.
• Some working knowledge of the motor vehicle sector or automotive trade.
• Experience working to performance targets.
• Previous experience in a similar role would be advantageous.
• Knowledge of Autoline, Kerridge or Keyloop would be an advantage.

In return we’ll offer

• 30 days holidays including 8 bank holidays
• Company sick pay, that increases with length of service up to 13 weeks
• Company pension with the option to salary sacrifice
• Where salary sacrifice takes place, 50% NI saving reinvested into your pension pot
• Genuine career development and pathways with DAF Academy
• Award winning apprenticeship program
• Employee Assistance program
• Cycle to work scheme
• My Staff shop – access to hundreds of discounts
• Quarterly More Awards recognition scheme
• Free eye test vouchers for DSE users
• Free mortgage advice through a trusted partner
• Qualified mental health first aiders
• On-site trainer for HGV and many other courses

Who we are

Adams Morey is a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest groups across the network.

Adams Morey itself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast. With its company headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing.