Parts Advisor - Fast-Paced Auto Parts & Service

BMW; Chelmsford; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading automotive group based in Chelmsford is seeking a Parts Advisor to enhance customer service experience. In this role, you will provide guidance and manage part allocations while ensuring customer satisfaction. You must have strong communication skills, the ability to prioritize tasks, and a valid UK driving licence. The position offers competitive rewards including annual leave, discounts, and flexible pension schemes.

Benefits

33 days’ annual leave

Retail discounts

Gym discounts

Flexible pension scheme

Wellbeing programme

Qualifications

• Strong ability to meet deadlines and efficiently prioritize tasks.
• Excellent communication and customer service skills.
• Must hold a valid UK driving licence.

Responsibilities

• Provide guidance to customers on parts availability.
• Receive and accurately allocate parts from suppliers.
• Deliver outstanding customer service to customers.

Skills

Customer service skills

Time management skills

Effective communication

IT proficiency

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

A leading automotive group based in Chelmsford is seeking a Parts Advisor to enhance customer service experience. In this role, you will provide guidance and manage part allocations while ensuring customer satisfaction. You must have strong communication skills, the ability to prioritize tasks, and a valid UK driving licence. The position offers competitive rewards including annual leave, discounts, and flexible pension schemes.