Production Print Field Technician - Car + 10% Bonus

Konica Minolta, Inc.; United Kingdom; On-site; GBP 32,000 - GBP 34,000; Full time

Job summary

A leading technology company in the UK seeks a Production Print Service Technician. The role involves fieldwork in the North West, resolving complex technical issues while maintaining strong customer relationships. Responsibilities include achieving performance targets, timely issue resolution, and utilizing technology tools effectively. Ideal candidates will possess networking knowledge and excellent communication skills. The position offers a competitive salary, benefits, and opportunities for professional development.

Benefits

26 days' holiday

Paid mental health day

Generous pension plan

Exclusive discounts

Employee Assistance Programme

Qualifications

• Ability to resolve complex technical issues in the field.
• Strong customer relationship management skills.
• Flexibility to undertake overnight training as required.

Responsibilities

• Achieve key performance targets for customer satisfaction.
• Respond to customer calls and resolve technical faults.
• Undertake repairs safely and accurately.
• Utilize technology tools for service delivery improvements.
• Attend local team meetings to discuss technical issues.

Skills

Networking Knowledge

Controller and Colour Profile Knowledge

Knowledge of operating systems

High level of customer communication skills

Job description

A leading technology company in the UK seeks a Production Print Service Technician. The role involves fieldwork in the North West, resolving complex technical issues while maintaining strong customer relationships. Responsibilities include achieving performance targets, timely issue resolution, and utilizing technology tools effectively. Ideal candidates will possess networking knowledge and excellent communication skills. The position offers a competitive salary, benefits, and opportunities for professional development.