Debt Recovery Advisor | Credit Controller

Cactus Search Limited.; England; Hybrid; GBP 29,000 - GBP 32,000; Full time

Job summary

A recruitment agency is seeking a Debt Recovery Advisor to join their Customer Services team in the United Kingdom. This position involves managing overdue accounts, negotiating with customers, and following legal processes related to debt recovery. The ideal candidate will possess strong communication and organisational skills, with a motivation to achieve successful outcomes. The role is offered as a 12-month fixed-term contract with a salary range of £29-32k, alongside business benefits. A hybrid work model is available with one day per week onsite in Surrey.

Qualifications

• Experience in debt recovery or managing overdue accounts.
• Ability to stay calm under pressure and follow systematic processes.
• Good attention to detail and accuracy.

Responsibilities

• Manage a portfolio of customers with overdue debt.
• Communicate professionally and tactfully with customers to agree payment plans.
• Follow established debt recovery and legal processes.
• Reconcile accounts and ensure accurate records.

Skills

Strong communication

Negotiation skills

Organisational skills

Attention to detail

Tools

Microsoft Office

Digital systems

Job description

A recruitment agency is seeking a Debt Recovery Advisor to join their Customer Services team in the United Kingdom. This position involves managing overdue accounts, negotiating with customers, and following legal processes related to debt recovery. The ideal candidate will possess strong communication and organisational skills, with a motivation to achieve successful outcomes. The role is offered as a 12-month fixed-term contract with a salary range of £29-32k, alongside business benefits. A hybrid work model is available with one day per week onsite in Surrey.