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Assistant Shop Manager – Fashion, Charity & Impact

Get Grants Ltd

Greater London

On-site

GBP 27,000 - GBP 29,000

Full time

Today
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Job summary

A charity organization in Clapham Junction is seeking an Assistant Manager to support day-to-day operations. This role involves delivering exceptional customer experiences while helping to achieve sales targets and managing volunteers. The ideal candidate will have experience in a fast-paced, customer-focused environment, excellent communication skills, and a passion for fashion and sustainability. Benefits include a competitive salary and generous leave entitlements.

Benefits

27 days annual leave, increasing with tenure
Pension scheme with employer contributions
Occupational maternity and paternity pay
Cycle to Work scheme
Life assurance cover
Discount in Trinity shops

Qualifications

  • Experience of working in a fast-paced, customer-focused environment.
  • Experience of dealing with the public face-to-face and over the telephone.
  • A passion for fashion and sustainability.

Responsibilities

  • Support the Shop Manager in delivering sales and profit targets.
  • Supervise and motivate volunteers, ensuring high customer care standards.
  • Lead the shop and oversee banking, returns and daily operations.

Skills

Experience in a fast-paced environment
Customer service skills
Good literacy and numeracy skills
Excellent communication
Experience in face-to-face public interaction
Job description
A charity organization in Clapham Junction is seeking an Assistant Manager to support day-to-day operations. This role involves delivering exceptional customer experiences while helping to achieve sales targets and managing volunteers. The ideal candidate will have experience in a fast-paced, customer-focused environment, excellent communication skills, and a passion for fashion and sustainability. Benefits include a competitive salary and generous leave entitlements.
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