Inside Sales Executive / Buyer Success

Once For All Limited; Basingstoke; On-site; GBP 15,000 - GBP 20,000; Full time

Job summary

A forward-thinking SaaS company in Basingstoke is seeking a sales professional to engage with construction businesses and sell memberships to their platform. This role involves building relationships, understanding client needs, and presenting product value. Ideal candidates have telesales or business experience, strong communication skills, and a commitment to accuracy. The company offers a dynamic work environment, professional development opportunities, and a benefits package including medical insurance and holiday schemes.

Benefits

Private Medical Insurance

Pension

Life Assurance

25 days holiday plus 8 Bank Holidays

Professional development opportunities

Holiday purchase scheme

Volunteering days

Team offsite events

Eye care vouchers

Free Tea, Coffee and fruit

Qualifications

• 1-2 years of telesales or new business sales experience preferred.
• Proven experience in Sales, Business development, or Account Management.
• Basic understanding of Construction or supply chain risk management is preferable.

Responsibilities

• Engage with B2B customers in the construction industry via multiple channels.
• Build strong relationships and rapport with prospects.
• Present and promote the company's products to potential members.
• Assist customers through the sign-up journey.

Skills

Telesales experience

Sales or business development

Communication skills

Attention to detail

Ability to work under pressure

CRM software knowledge

Interest in technology

Job description

Overview

Once For All is a high-growth, cloud-based, SaaS subscription business. Our technology helps our customers to manage their supply chain governance, risk management and compliance. We work across public and private sector and have over 250k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government.

Role Summary

The role is responsible for selling membership to the Once For All Platform to construction businesses, helping them gain visibility, win more work, and stay compliant with industry standards.

Responsibilities

• Engage with existing, new or potential B2B customers in the construction industry (both inbound and outbound opportunities) via phone, email, and online demos to inform them and present the value of the OFA supplier products and services by:
• Building strong relationships and rapport.
• Understanding the prospects needs and objectives to ensure the value messaging delivered meets their procurement and/or compliance needs.
• Present, promote and sell company products and/or services to potential members.
• Addressing objections & answering questions.
• Giving accurate product pricing information.
• Following up and working to close new business & upgrade deals.
• Assisting the customer through the sign-up journey.
• Work collaboratively with the Buyer Success Team & Account Managers to ensure messaging for the ‘Buyer invite’ campaigns is agreed and understood before relaying to prospects.
• Feedback and report on ‘Buyer invite’ campaign progress.
• Work collaboratively with the Customer Account Managers, Marketing and Sales Operations to maximise all sales opportunities.
• Maintain accurate records of prospects and opportunities in the CRM (Salesforce) ensuring adherence to internal processes.
• Meet and exceed monthly sales targets & KPIs.
• Stay up to date with industry trends and competitor activities.

Knowledge, Skills, Experience and Qualifications

• 1-2 years of telesales or new business sales experience preferred.
• Proven experience working in Sales, Business development or Account Management.
• We will provide all the necessary sector training however demonstrating basic understanding of Construction or supply chain risk management is preferable.
• Someone who has exceptional communication skills. You must be able to write and speak clearly and be able to explain the benefits of our products in a straightforward way.
• Someone who loves talking to customers.
• Someone with a strong commitment to accuracy and a high level of attention to detail.
• Someone who is enthusiastic and shows passion and excitement for their job.
• Someone who can learn quickly.
• Someone who can prioritise and perform effectively under pressure.
• Someone who is dependable and organised and can follow through on commitments they make both internally and externally.
• Someone who loves technology and can work with computers and good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
• Someone who doesn’t mind the unknown, or unplanned or ever changing. Should enjoy working in a fast paced, growth environment.
• Someone who is inquisitive and wants to understand why things work the way they work and what drives customer outcomes.
• Someone with drive and who wants to achieve continuous professional improvement.
• Someone who likes being on the phone.
• Someone with the ability to work effectively in a team and individually.

What we offer

As well as a career in a fast paced environment within a expanding business, we also offer the below benefits as standard:

• Wellness fund or Private Medical Insurance (dependent upon role)
• Pension
• Life Assurance x 3
• 25 days holiday plus 8 Bank Holidays
• Ongoing continual professional development (CPD)
• Holiday purchase Scheme up to 5 days
• 1 paid and 1 unpaid volunteering day
• Team and company offsite events
• Specsavers eye care voucher
• Free Tea, Coffee and fruit every week – Basingstoke office

Kindly note that the OTE allowance for this role is up to £20,000, based on the targets and KPIs