Service Engineer East Midlands

Reliance High-Tech Ltd; East Midlands; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading security solutions provider in the UK is seeking a professional engineer to support the repair and maintenance of security systems, including CCTV and access control. The ideal candidate will have at least 4 years of experience and an NVQ 3 in Electronic Security. Excellent communication skills, technical expertise, and a can-do attitude are essential. This role includes providing emergency solutions and participating in team activities. Applicants must send their CV to [e-mail].

Qualifications

• 4+ years of proven experience with security solutions.
• Flexible attitude and able to work both independently and as part of a team.
• Proven record of great customer service.

Responsibilities

• Provide professional engineering expertise during repair and maintenance of security solutions.
• Deliver emergency solutions when required as specified on the departmental rota.
• Participate in team meetings and contribute toward business activities.

Skills

Technical expertise in fault finding

Excellent communication skills

Knowledge of Access control systems

Working knowledge of TCP/IP

Education

NVQ 3 in Electronic Security or equivalent

Tools

Digital electronics principles

CCTV operating systems

Microsoft OS

Job description

Do you want to join a team of outstanding and dedicated individuals within one the most dynamic and forward-thinking companies in the security and lone worker industry?

If your skills, ambition, and ethos match our values below – call us.

Role

To provide professional engineering expertise along with excellent internal/external customer service during the repair and maintenance of a variety of security solutions (including CCTV, Intruder, ACS, Intercom Systems plus other security solutions).

About Us

Reliance High-Tech / Reliance Protect is the UK’s largest independent integrator/installer of security solutions / lone worker solutions. We are trusted by leading brands and organisations to protect their people, assets and reputations through innovative technology and specialist expertise.

Unique in the industry, Reliance High-Tech / Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business.

We operate at the top end, for the most discerning clients, in the most demanding and complex environments with the highest stakes, and always with integrity and customer focus

• Provide technical expertise in fault finding and repairs across varied selection of PC/Network based and analogue security systems with a working knowledge of different high end software packages.
• Provide technical expertise in fault finding and repair with a variety of CCTV operating systems from small scale CCTV systems to large Multi-site installations with PC Based Digital Recorders. To understand fibre optic transmission systems, LAN/WAN networks and radio telemetry systems to effectively remedy any faults. Liaise with higher grade engineers where required.
• Provide emergency solutions when operating out of hours as specified on the departmental rota (currently 1 in 4). Collaborate with all parts of the business to ensure that the agreed scope of works is delivered in line with the customer’s expectations.
• Participate in team meetings and actively contribute towards the business’ activities.
• Strive to maximize personal development and performance and take active part in performance reviews and personal development plans. Maintain up to date technical knowledge through internal and external training provision.
• Operate according to the requirements of business-specific applications and processes and the broad application environments (e.g., order submission, stock control, timesheet submission, job closing, etc.)
• NVQ 3 in Electronic Security or equivalent proven experience (4+ Years) Knowledge of Access control / CCTV / Intercom / Intruder systems.
• Knowledge of Windows Operating Systems.
• Knowledge of digital electronics principles and systems Health and Safety
• Good knowledge of Access control / CCTV / Intercom / Intruder systems
• Good knowledge surrounding digital electronics and electrical systems Microsoft OS knowledge
• Working knowledge of TCP/IP and other network fundamentals of UFE’s (Unified Front End)
• Excellent communication skills – Written and Verbal

Your Profile

Flexible with a can do/will do attitude, able to work both independently and part of a team essential. Proven record of great customer service and an ability to manage time and workload a must.

Contact Us

To express an interest in this role please send your CV and a covering letter to [e-mail] no later than 1 st May 2026 . This must include your home location. All job candidates will be screened to BS7858 standards to meet Reliance High-Tech’s / Reliance Protects vetting standards.

Thank you for your interest in joining our team. If you have not heard from us within two weeks of submitting your application, unfortunately, it means your application has not been successful at this time. We will, however, keep your details on file, and if your skills and experience align with future opportunities, we may contact you directly.