Delivery Operations Lead – Fleet & Customer Experience

Dubizzle Limited; Portsmouth; Hybrid; GBP 40,000 - GBP 50,000; Full time

Job summary

A leading leasing firm in Portsmouth is seeking a Deliveries Team Leader to oversee the delivery team and ensure excellent customer service. This role involves arranging vehicle deliveries, managing team workloads, and fostering relationships with clients and stakeholders. The ideal candidate must show strong problem-solving abilities, effective communication skills, and a commitment to operational excellence. Opportunities for personal growth and development are available, alongside hybrid working options.

Benefits

Bonus earning potential

25 days holiday + 8 bank holidays

Great pension scheme

Hybrid working policy

Car Scheme

Private Medical Cover

Life assurance scheme

Discounts on retailers

Free onsite car parking

Onsite nursery

Well-being events

Volunteer Days

Employee assistance programmes

Free fruit in the office

Qualifications

• Demonstrates a high level of attention to detail.
• Solution-focused with strong analytical skills.
• Excellent communication skills supported by service ethic.

Responsibilities

• Manage the Deliveries Team to achieve delivery targets.
• Arrange deliveries and maintain client updates.
• Resolve customer complaints in line with policies.

Skills

Attention to detail

Problem-solving capability

Analytical skills

Excellent communication skills

Organizational skills

Customer-focused attitude

Tools

Outlook

Excel

Job description

A leading leasing firm in Portsmouth is seeking a Deliveries Team Leader to oversee the delivery team and ensure excellent customer service. This role involves arranging vehicle deliveries, managing team workloads, and fostering relationships with clients and stakeholders. The ideal candidate must show strong problem-solving abilities, effective communication skills, and a commitment to operational excellence. Opportunities for personal growth and development are available, alongside hybrid working options.