Digital Skills Trainer

AbilityNet; Kilmarnock; Hybrid; GBP 60,000 - GBP 80,000; Full time

Job summary

A national digital inclusion organization is seeking a Digital Skills Trainer to deliver training sessions to help older and disabled adults improve their digital skills. The role involves in-person and online training, flexible hours, and travel within Ayrshire. The ideal candidate should have strong facilitation and IT skills, along with a commitment to supporting users in navigating technology. This is a full-time equivalent position with a salary of £24,000, offering various employee perks including annual leave and a pension scheme.

Benefits

Pension scheme

25 days annual leave

Life assurance cover

Wellbeing support

Learning and development opportunities

Qualifications

• Proven experience in delivering group and 1:1 training or presenting to diverse audiences.
• Experience of representing organisations externally and building effective relationships.
• Strong digital literacy and IT skills with a wide range of technologies.

Responsibilities

• Deliver a mix of group and one-to-one sessions helping older people and disabled adults.
• Empower learners to navigate everyday technology with independence and confidence.

Skills

Training and facilitation experience

Outreach experience

IT proficiency

Communication skills

Organisation skills

Experience of target audience

Travel Flexibility

Job description

Position: Digital Skills Trainer – Ayrshire
Location: Home working with frequent travel across Ayr, Irvine, Kilmarnock
Hours: 4 days / 28 hours per week
Salary: £24,000 per annum, working 4 days per week (full-time equivalent is £30,000)
Preferred start date: March2026
Employment Status: 14 months, fixed term contract
Closing date: Midnight Saturday 28th February

About the role

Join a meaningful UK-wide initiative powered by AbilityNet in partnership with BT Group, aimed at reducing digital exclusion. As a Digital Skills Trainer, you’ll deliver a mix of group and one-to-one sessions - both in person and online - helping older people (aged 55+) and disabled adults build the confidence and digital skills needed to thrive in today’s connected world.

These practical, person‑centred sessions empower learners to navigate everyday technology with independence and confidence.

To learn more, please download the full job description.

• Training and facilitation experience: Proven experience in delivering group and 1:1 training or presenting to diverse audiences.
• Outreach experience: Experience of representing organisations externally, building effective relationships with other organisations or businesses and adapting outreach strategies to suit different contexts.
• IT proficiency: Strong digital literacy and IT skills, with confidence in using a wide range of technologies including Microsoft Office 365, Apple and Android devices, and associated technologies. Excellent knowledge of assistive technology – hardware & software.
• Communication skills: Excellent interpersonal and communication skills, with the ability to engage and motivate learners.
• Organisation skills: Strong organisational and administrative abilities.
• Experience of target audience: Experience of working with disabled adults, older people and third sector organisations.
• Travel Flexibility: Willingness and ability to travel regularly across the specified region, with occasional travel outside the area as required.

AbilityNet exists to help make the digital world accessible to all. For more than 25 years, we have been transforming the lives of older and disabled people, and working with organisations of all types and sizes to build a digital world that is accessible and inclusive. Learn more about us and our services on our website.

What we offer

• Pension scheme: We provide a workplace pension in line with UK legislation. Eligible employees are automatically enrolled within three months of joining.
• Annual leave: Enjoy 25 days of annual leave plus UK public holidays. Your entitlement increases by one day each year after five full years’ service, up to a maximum of 30 days.
• Life assurance: We offer life assurance cover valued at four times your annual salary.
• Wellbeing support: We care about your wellbeing and are committed to supporting a healthy work/life balance. We offer:
  • Simplyhealth Optimise wellbeing plan.
  • Confidential Employee Assistance Programme (EAP).
  • A flexible approach to working arrangements that accommodates individual needs.
• Learning anddevelopment: We invest in our people. You’ll have access to a wide range of learning and development opportunities to support your growth. We’re proud of our inclusive, supportive culture and are committed to helping you reach your full potential.

Apply and further information

Before you apply

Location: This role is only open to applicants based in the specified region, due to the geographic scope of delivery (see Appendix 1 of the Job Description for a map of the area covered). Access to reliable transport is essential clearly indicate your location when you apply.

Right to Work: We welcome applications from overseas. However, you must already have the legal right to work in the UK, as we are unable to sponsor work permits.

Please note:

• Only applications that clearly meet the stated criteria will be considered i.e. a cover letter covering the required points and a separate CV.
• We are only able to provide feedback to candidates who attend an interview or assessment.

Cover Letter: In addition to including your reasons for applying for this role, you must answer the following three questions in your cover letter. Please use a maximum of 300 words per answer.

• What motivates you to support older and disabled people to build skills and confidence around digital technology?
• Share an example of how you’ve helped an individual or group learn a new digital skill – either formally or informally.
• This role involves daily travel across Inverness and working in community settings. How would you build trust with local partners and learners to be effective?

Please note: If invited to interview, the answers that you have provided will be explored further.

CV: Provide a clear overview of your career history, focusing on roles and achievements relevant to this position. Where possible, demonstrate how your experience aligns with the responsibilities and skills outlined in the job description.

Panel Interviews: As part of the selection process, shortlisted candidates will be invited to attend a panel interview. This will involve a small group of representatives from AbilityNet who will assess your suitability for the role through structured questions aligned to the role requirements.

Panel interviews offer a fair and inclusive process by providing multiple perspectives and ensuring consistency in evaluation. You’ll be assessed on your relevant experience, knowledge, communication style, and alignment with AbilityNet’s values and goals.

We’re committed to making the process as accessible and supportive as possible - please let us know in advance if you require any adjustments or accommodations. Please contact our HR team at [e-mail] or call us on [phone] / 0374.

We are Disability Confident

AbilityNet is proud to be a Disability Confident Leader. We seek to maximise the opportunities that come with employing disabled people. Disability Confident is a government scheme that is voluntary and has been developed by employers and disabled people's representatives.

As a Disability Confident employer, we encourage applications from disabled people and offer an interview to those who meet the minimum criteria for the job role. We’re committed to making the process as accessible and supportive as possible - please let us know in advance if you require any adjustments or accommodations.

Apply now

Fields marked with an asterisk(*) are required.

Do you currently have the legal right to work in the UK?: * Yes No

If you hold a working visa, does it have at least two years remaining?: * Yes No Not applicable

Where are you currently based? Please include your town/city and region: *

Do you have access to reliable transport and the ability to travel regularly within the region?: * Yes No

Do you have training delivery experience to diverse audiences, either in-person or online?: * Yes No

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Please upload your covering letter: * Please upload a covering letter specific to this role.

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Please ensure you have included in your cover letter your answers to the three questions under 'Instructions '.