IT and Digital Development Manager

Creative Support Ltd; Stockport; On-site; Full time

Job summary

A leading not-for-profit organization in Stockport is seeking an experienced technology leader to manage and improve its technology services. This senior role involves overseeing IT strategy, governance, and operational delivery, ensuring services meet organisational needs. Candidates should have a strong background in IT management, cyber security practices, and proven leadership abilities. This position offers full-time options with flexibility for part-time work and professional development support.

Benefits

Probationary bonus

Pension contributions

Free life assurance

38 days leave

Company paid enhanced DBS

Qualifications

• Strong background in IT management and leadership within a not-for-profit context.
• Experience with IT procurement and supplier management.
• Understanding of workplace technology and infrastructure.

Responsibilities

• Lead the delivery and improvement of the organisation’s technology estate.
• Translate organisational needs into clear technology requirements.
• Oversee cyber security practices and ensure compliance.

Skills

Leadership

Cyber security

IT service management

Problem-solving

Education

Relevant IT degree or equivalent

Tools

Project management software

IT monitoring tools

Job description

We are looking for an experienced technology leader to support strategic direction for our technology services, someone who is values driven and supports our mission, people and front-line services.

This is a senior leadership role with responsibility for the delivery, resilience and continuous improvement of the organisation’s technology estate including workplace technology, infrastructure, networks, IT service management and will involve working with third-party suppliers.

Working closely with the IT Manager, you’ll provide day‑to‑day operational oversight while also leading technology projects and improvement programmes that modernise systems, strengthen resilience and embed best practice. You’ll act as a trusted technology change across the organisation — listening to colleagues, understanding their needs and translating them into practical, effective solutions.

You will also support with the procurement and management of IT goods and services, ensuring strong supplier performance, value for money and responsible use of resources. Providing a responsive, customer‑focused IT service is central to this role. You’ll ensure high‑quality advice, effective support and timely resolution of issues for colleagues across the organisation.

The role requires a strong background and understanding of IT, as well as of our organisations key priorities, challenges, creativity, and pragmatism. You should be able to apply best practice from across the technology sector, adapting for our not‑for‑profit organisation where value for money, resource management, and effective frontline services are essential.

Responsibilities

• Working with colleagues to understand organisational needs, challenges, and opportunities, and translating these into clear, evidence‑based technology requirements
• Lead the mobilisation of new technology products and services across their full lifecycle, from identification and business case development through to implementation, adoption, optimisation, and retirement
• Ensure product and service roadmaps are aligned with organisational priorities, user needs, and available resources
• Oversee change management and user adoption activities to ensure new products and services are embedded effectively across the organisation
• Balance strategic oversight with hands‑on involvement to ensure successful delivery and ongoing value from technology investments
• Lead and deliver technology projects and continuous improvement programmes to modernise systems and strengthen organisational resilience – translating organisational needs into practical and well‑evidenced technology solutions
• Lead on cyber security, including security controls, patch management, system updates, risk identification and mitigation
• Lead and support the organisation in achieving and maintaining Cyber Essentials Plus accreditation
• Ensure strong cyber security practices are embedded and consistently applied across the organisation
• Ensure infrastructure, applications and devices are proactively monitored, secure, compliant, and well maintained
• Apply technology best practice in a pragmatic way, adapted to the needs and constraints of a not‑for‑profit organisation

We will support your ongoing professional development with access to training and membership of professional networks.

We can offer full time (37.5 hours) or part‑time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel. The post will be based in our Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station.

For more information about this role please do not hesitate to contact Tracey Cornhill by email to [e-mail]

Vacancy Reference Number: 84299

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, free life assurance, 38 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti‑racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship and we are unable to accept applicants with Skilled Worker Visas.

Application Instructions

In order to apply, please read the job description and then complete the online application form using the links above.

You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to [e-mail] to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying.

If you require any advice on completing your application form, please call us on 0161 236 0829.

Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS