Client Services & Operations Specialist

Autajon Group; Nottingham; On-site; GBP 24,000 - GBP 30,000; Full time

Job summary

A leading supplier in customer service is seeking a Customer Services Representative in Nottingham. The role involves building strong customer relationships and working closely with the Commercial team to efficiently process enquiries and forecasts. The ideal candidate will ensure smooth workflows within the business, handle customer call-offs, and resolve any invoicing issues. Strong communication skills and knowledge of software systems are essential. This is a fantastic opportunity to join a dynamic team focused on customer satisfaction.

Qualifications

• Strong communication and relationship-building skills.
• Ability to manage customer enquiries efficiently.
• Experience with software systems for order processing.

Responsibilities

• Build strong relationships with customers to ensure satisfaction.
• Liaise with colleagues to maintain smooth workflow.
• Process estimating enquiries and customer forecasts.
• Handle customer call-off requirements and stock rotation.
• Resolve invoice or credit queries.

Job description

A leading supplier in customer service is seeking a Customer Services Representative in Nottingham. The role involves building strong customer relationships and working closely with the Commercial team to efficiently process enquiries and forecasts. The ideal candidate will ensure smooth workflows within the business, handle customer call-offs, and resolve any invoicing issues. Strong communication skills and knowledge of software systems are essential. This is a fantastic opportunity to join a dynamic team focused on customer satisfaction.