Restaurant Manager

Hongkong & Shanghai Hotels Group; Greater London; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A luxury hotel group in Greater London is seeking a talented Restaurant Manager for The Lobby Restaurant. This position requires overseeing all-day dining operations and providing exceptional guest service. The ideal candidate will have at least three years of experience in a similar luxury hotel role, strong leadership skills, and fluent English. Join a dedicated team focused on delivering an award-winning experience in a high-profile hotel environment.

Qualifications

• Minimum 3-year experience in a similar role within a Luxury Hotel environment.
• Strong people leader with prior management experience.
• Fluent in English, expertise in a second language preferred.

Responsibilities

• Exceed guest expectations with exceptional service.
• Manage day-to-day operations and ensure guest satisfaction.
• Hire, develop, and supervise department colleagues.

Skills

Guest service excellence

Team leadership

Communication

Time management

Adaptability

Job description

The Peninsula London is seeking to hire a talented Restaurant Manager for The Lobby Restaurant who has exceptional experience in overseeing our all day dining operations whilst being an integral part of our guest-focused service.

The Peninsula Hotels are renowned for the Lobby experience, with live music, a luxurious setting, and food and beverage service at the highest level; which, our guests have become accustomed to and that is synonymous with our brand

• An exceptional opportunity to join our high-profile flagship hotel in London.
• The Peninsula Hotels espouses luxury service, dedication to our guests and commitment to our employees.
• Join our award-winning group, working alongside a highly experienced team.

Key accountabilities

• Exceeds guest expectations with service, in keeping with the Peninsula Service Principles, focusing on the core principles. Looks for improvement for better service standards with a general theme of anticipating the guests' needs.
• Manages the day to day operations ensuring the highest levels of guest satisfaction.
• Ensures successful and profitable leadership of the outlet.
• Hires, develops, motivates, supervises, and performance manages department colleagues in maintaining a culture in compliance with mission, vision, values and cores principles HSH.

General requirements

• Minimum 3-year experience in a similar role within a Luxury Hotel environment with similar standards and expectations.
• Is a natural organiser, highly detailed and able to engage with guests.
• Strong people leader having prior experience managing a team.
• Excellent time management, communication and organisational skills, highly adaptable, naturally positive.
• Fluent English communication proficiency. Expertise in a second language would be desirable.

We are delighted to receive your CV and will liaise with suitable candidates directly.