Room Attendant

Hongkong & Shanghai Hotels Group; Greater London; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A luxury hotel group in London is seeking a Room Attendant to join their housekeeping team. The role involves ensuring the cleanliness of guestrooms and delivering excellent service to enhance guest comfort. Candidates should have at least 1 year of experience in luxury hotel housekeeping, demonstrate strong time management and organization skills, and be adaptable to work under pressure, including night shifts. Attractive remuneration and benefits are offered.

Benefits

Market-leading remuneration

Service charge

Attractive benefits

Qualifications

• Minimum of 1 year experience in housekeeping within a luxury hotel.
• Passion for quality hotel service and hygiene.
• Flexibility to work night shifts when required.

Responsibilities

• Ensure personalized service and maintain guest preferences.
• Handle room queues and cleaning promptly based on demand.
• Liaise with minibar team for timely replenishment of rooms.
• Assist in the inventory of cleaning supplies and equipment.

Skills

Time management

Organization

Adaptability

Guest service

Job description

The Peninsula London is pleased to announce that we are seeking Room Attendantthat will work within our housekeeping team and report to the supervisor and coordinator. This role is responsible for contributing to the cleanliness of the guestrooms and residential spaces, delivery of linen, and carrying out any requests to ensure the comfort of our guests and residents. The Peninsula London offers a high level of service within a luxurious and elegant setting that is appreciated more with the contribution of this position, ensuring the highest levels of hygiene and cleanliness throughout.

An exceptional opportunity to join our high-profile flagship hotel in London

Market-leading remuneration, service charge, and attractive benefits

Join our award-winning group, working alongside a highly experienced team

Key Accountabilities

Ensure personalized service to all guests. Follow Peninsula Principles at all stages. To take note of guest preferences and update guest profiles through daily communication with the housekeeping supervisor.

To be able to handle queue rooms and makeup rooms, promptly in time, as per demand.

Liaise with the minibar/amenity team to ensure all rooms are serviced/replenished in a timely manner before completing each room.

Assist in monthly inventory of chemicals, machines, cleaning supplies, maintenance, minibar stock, and control store of the department.

General requirements

Previous experience within the housekeeping department and guest room cleaning in a luxury hotel for a minimum of 1 year.

Passion and appreciation of quality luxury hotel service and hygiene standards.

Excellent time management and organization, highly adaptable, naturally positive.

Flexibility and capability of working under pressure.

This position requires the fulfilment of night shift duties based on the operational needs of the business. The ability and willingness to work during these hours is a necessary condition of employment.

We are delighted to receive your CV and will liaise with suitable candidates directly.

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