Assistant Store Manager: Lead Retail Excellence

The Body Shop; Sheffield; On-site; GBP 25,000 - GBP 30,000; Full time

Job summary

A leading beauty retailer seeks an Assistant Store Manager in Sheffield to drive store performance and ensure exceptional customer service. This role involves coaching the team, overseeing operations, and maintaining high retail standards. Ideal candidates should have experience in retail, excellent communication skills, and the ability to work flexible hours. You will be a key player in enhancing customer loyalty and ensuring effective teamwork while cultivating a passion for beauty products.

Qualifications

• Experience working in a customer service and/or beauty environment with sales and service targets.
• Ability to coordinate between customers and team members effectively.
• Flexibility to work weekends, holidays, and varied shifts.

Responsibilities

• Assist the Store Manager in driving sales and delivering exceptional customer service.
• Coach the team to achieve high service standards.
• Oversee operations and commercial practices in the store.

Skills

Customer service experience

Sales proficiency

Team leadership

Problem-solving

Good IT skills

Communication skills

Job description

A leading beauty retailer seeks an Assistant Store Manager in Sheffield to drive store performance and ensure exceptional customer service. This role involves coaching the team, overseeing operations, and maintaining high retail standards. Ideal candidates should have experience in retail, excellent communication skills, and the ability to work flexible hours. You will be a key player in enhancing customer loyalty and ensuring effective teamwork while cultivating a passion for beauty products.